Director of Outpatient Services (DOP)

Riverview Behavioral Health Hospital is a leading behavioral health provider in Texarkana, Arkansas, delivering evidence-based mental health treatment for adolescents, adults, and senior adults. We are seeking an experienced Director of Outpatient Services to lead and grow our Partial Hospitalization Program (PHP) and Intensive Outpatient Program (IOP).

• Relocation Assistance - We’ll support your move with a generous relocation package.
• Professional Growth & Career Pathing - Your development is our priority.
• Executive Mentorship - Receive guidance and support from experienced corporate clinical and operational leaders.
• Competitive Salary & Performance Incentives
• Comprehensive Benefits Package - Medical, dental, vision, life insurance, and 401(k) with company match.
• Generous Paid Time Off - Including vacation, holidays, sick leave, and wellness time.
• Industry-Leading Training & Support - Access to ongoing leadership development and clinical training opportunities.

The Director of Outpatient Services is responsible for the strategic leadership, clinical oversight, and operational performance of Riverview Behavioral Health Hospital’s outpatient service line, including Partial Hospitalization Programs (PHP) and Intensive Outpatient Programs (IOP). This leader will be accountable for program growth, financial performance, quality outcomes, patient satisfaction, referral development, and staff engagement. Working closely with hospital leadership, physicians, community partners, and clinical teams, the Director will ensure the delivery of high-quality, evidence-based care while supporting seamless transitions across the behavioral healthcare continuum. The Director will also play a key role in expanding community partnerships and strengthening Riverview's position as a trusted behavioral health resource in the Texarkana market.

• Oversee day-to-day operations and clinical program for PHP and IOP services, including occasional facilitation of groups
• Achieve key business objectives including ADC, visits, revenue, EBITDA, patient retention, patient satisfaction, and clinical quality outcomes
• Monitor KPIs regularly and adjust operations to meet goals, address barriers, and ensure continuous improvement.
• Serve as a visible leader with internal stakeholders to drive step-down admissions from inpatient units and build advocacy for outpatient care/behavioral health care continuum
• Actively support business development and outreach activities to enhance brand awareness and drive direct admissions.
• Coordinate weekly group assignments and session topics to balance clinician workloads and tailor care to patient cohort needs. Utilize feedback, patient outcome data, and satisfaction surveys to enhance care delivery and program relevance and to ensure services remain accessible and responsive to the needs of the target population.
• Collaborate with divisional and corporate leadership on identifying and implementing strategic growth initiatives, including expansion planning and program development.

•  Hire, onboard, and retain a high-performing team
•  Provide supervision, training, and mentorship for clinical and support staff, including therapists, counselors, BHAs, and students.

• Ensure compliance with all relevant licensure, accreditation, regulatory, and contractual obligations (e.g., Joint Commission, CMS, state laws).
• Develop and assist with the development and implementation of policies and procedures.
• Ensure accurate and timely documentation of patient records and services delivered.

• Required to be a Master’s or Doctorate-level Licensed Clinician – e.g., LCSW, LMHC, LMFT, PsyD, PhD.
• Minimum of 4 years in behavioral healthcare, including 2+ years of operations and managerial experience.
• Experience with PHP and IOP levels of care strongly preferred. Preference for experience working with acute psychiatric hospital and/or residential SUD treatment providers.
• Master’s or Doctorate-level Licensed Clinician – e.g., LCSW, LMHC, LMFT, PhD (Clinical, Counseling or Educational Psychology), or PsyD

SUPERVISORY REQUIREMENTS: Supervises a team of employees

We are committed to providing equal  employment opportunities to all applicants for employment regardless of an individual’s characteristics protected by applicable state, federal and local laws.

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