Director, Program and Operations

ADL is the leading anti-hate organization in the world. Founded in 1913 to protect the Jewish people, ADL works to stop the defamation of the Jewish people and secure justice and fair treatment to all. In the face of rising antisemitism and extremism, we protect, advocate, and educate, through a mix of programs and services using the latest innovations and technology, and seek to create a world without hate. More at www.adl.org. 

Reporting to the Regional Director, Los Angeles, the Director, Program and Operations serves as a strategic advisor and partner and is responsible for a broad range of strategic business initiatives, from development to successful execution, including decision-making, program management, and initiative implementation. This role supervises project teams related to organizational strategy for ADL Regions in Los Angeles, Santa Barbara, Orange County and San Diego. The Director is expected to convene multiple stakeholders, expand bandwidth and resources, and help drive organizational decisions that positively influence ADL Southern California’s strategic direction.  

• Support and lead Southern California operational initiatives centered on achieving results related to regional and divisional operations, team development, operational excellence, financial outcomes, and growth and to ensure regions are operating at maximum efficiency. 
• Oversee various aspects of daily logistics of ADL operations in Southern California through collaboration with Southern California leadership, performing an array of responsibilities both from a strategic and tactical perspective.  
• Provide leadership and support for the development and execution of both long-term vision and short-term strategies.  
• Provide regional staff with recommendations and consultation to enhance teamwork and impact across all areas of regional operations.  
• Assess issues that serve as barriers to the success and operation of ADL Southern California, and work to ensure operations are at maximum effectiveness.  
• Gather cross-functional support that fosters long-term partnerships that are critical to organizational success; influence others to achieve outcomes.  
• Review, design, and execute on improvements and optimized efficiency to current processes through research, benchmarking, and data analysis to enable recommendations for streamlining processes and systems.  
• Maintain visibility internally across the organization and externally in the community to foster alignment towards strategic goals.

• Ensure data and information is analyzed, prepared, accurate, and easy to understand for leadership decision-making; offer perspective and guidance when needed.  
• Identify areas where ADL Southern California should direct focus to facilitate effective decision making; prioritize critical issues, identifying metrics for success, and consistently monitor to evaluate progress. 
• Serve as a trusted partner, convener, implementer, and integrator to advance work across the organization and support key cross-departmental projects.  

• Demonstrates and upholds ADL’s mission statement and core values; 
• Ability to operate with urgency in a fast-moving environment; shifts gears comfortably and looks for ways to focus on solution rather than the problem;  
• Solid judgment and decision-making skills, comfortable serving as a strategic advisor and influencer;  
• Nimble and analytical business mind with a focus on developing creative solutions; 
• Strong project management and reporting skills, with a focus on cross departmental communication;  
• Budget, cost, and profitability management skills; 
• Strong interpersonal, verbal, and written communication skills; 
• Ability and willingness to quickly learn new technologies and adapt to our needs and help teams integrate workflows; 
• Enthusiasm and flexibility to thrive in an atmosphere where priorities can shift based on current events; 
• Ability to work independently and contribute to a team-based, collaborative environment; 
• Resilience, responsiveness, and resourcefulness. 
• Ability to thrive in a demanding, fast-paced multi-tasking environment. 

• The ideal candidate has significant years’ experience in for-profit or non-profit in a strategic management role with demonstrable experience in planning/leading strategic initiatives, data analysis, budget management and proven experience in organizing and directing wide-ranging or cross-functional areas.  
• Experience with senior level leadership a plus.  
• Knowledge of and appreciation for the Jewish community, its customs and practices, preferred. 

• Bachelor’s degree or equivalent work experience required. 
• MA in non-profit management business or related field a plus.  

• ADL is a hybrid environment; this role will require 3 days/week in the office.