Manager, Employee Experience

ADL is the leading anti-hate organization in the world. Founded in 1913 to protect the Jewish people, ADL works to stop the defamation of the Jewish people and secure justice and fair treatment to all. In the face of rising antisemitism and extremism, we protect, advocate, and educate, through a mix of programs and services using the latest innovations and technology, and seek to create a world without hate. More at www.adl.org. 

The Employee Experience team is focused on creating and delivering exceptional experiences. We are ambassadors of our people, culture and core values, and we partner with our leadership team to ensure the success of our people and our organization. 

The Manager, Employee Experience manages a broad and integrated portfolio of employee experience initiatives. This role owns a focused portfolio which includes the new hire onboarding experience and thorough analysis of employee engagement surveys. This is a pivotal role, shaping, overseeing and administering the end-to-end process for employee experience initiatives across ADL. 

Primary:

• →Learning & Development: Curate, develop and maintain engaging, impactful programs and experiences including new hire onboarding and the intern program.  
• →Performance Management: Support ADL’s performance management cycle and feedback initiatives, ensuring alignment with goals and continuous improvement strategies. 
• →Employee Engagement: Support ADL’s engagement survey strategy by turning analyzed data into strategic themes and actionable recommendations. 
• →Management & Administration: Administer and project manage Employee Experience tasks including the annual calendar, LMS and vendor relationships. 
• →Stakeholder Partnership: Serve as an internal thought partner, staying current on industry trends and best practices to incorporate into the Employee Experience strategy. 

This job description provides a general overview of the role and its key responsibilities. It is not an exhaustive list of all duties, and ADL reserves the right to assign additional tasks as needed. 

• Demonstrated knowledge of adult learning principles including ADDIE and Kirkpatrick’s Levels of Evaluation; 
• Master facilitator & ISD-proficient in tailoring content to diverse audiences;. 
• Proven success in designing engaging, creative, scalable and impactful programs; 
• Ability to use data and evaluation frameworks to assess outcomes and drive continuous improvement; 
• Instructional design (ISD) experience creating and designing content for varied modalities (in-person, virtual, and self-paced); 
• Proficiency in the following platforms: Microsoft 365 (Word, PowerPoint, Excel), Box, Asana, Absorb LMS, Canva, and other related systems. 

• Committed to contributing to a culture where everyone thrives; 
• Collaborative team-player who builds solid cross-functional relationships; 
• Creative and innovative; takes initiative and brings fresh thinking to challenges; 
• Results-oriented: a problem solver (versus a problem identifier); 
• Excels in dynamic environments that require adaptability and flexibility 
• Ability to manage multiple priorities simultaneously without sacrificing quality; 
• Energized by ADL’s mission and work. 

• The ideal candidate can demonstrate a progressive increase in responsibility and skills in L&D, Talent Development, Performance, Leadership, OD or HR, and experience designing, facilitating and managing projects, initiatives and programs that support the employee experience. 

• Bachelor’s degree in L&D, OD, HR, related field or equivalent professional experience. 

• ADL is a hybrid environment; this role will require 3 days in the office.