Program Coordinator

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Project & Program ManagementProgram Coordinator

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Quick Summary

Key Responsibilities

Provide administrative and operational support to segment leadership and field teams. Prepare, update, and manage reports, spreadsheets, presentations, and dashboards in Microsoft Office (Excel, Word,

Technical Tools

Project & Program ManagementProgram Coordinator

What We Offer

~1 min read

✓Full benefits within 30 days

✓Medical, dental, vision, prescription drug coverage, life insurance, disability insurance

✓401(k) Match program

✓Paid vacation, holidays, and sick time

✓Commitment to your safety through boot and prescription safety glasses reimbursement

✓Career and learning development with an extensive training program through our Amerit University

✓Employee referral program, up to $1,000 bonus

✓ASE certification program with fee reimbursement and bonus

✓Employee recognition platform that includes opportunities to redeem points for merchandise

✓Employee Assistance Program (EAP)

✓24/7 nurse triage line

✓Employee discounts on cell phone service and entertainment tickets

✓Employee resource groups (ERGs) that foster inclusion

Responsibilities

~2 min read

→Provide administrative and operational support to segment leadership and field teams.
→Prepare, update, and manage reports, spreadsheets, presentations, and dashboards in Microsoft Office (Excel, Word, PowerPoint) and Google Suite (Sheets, Docs, Slides).
→Support project coordination through scheduling, documentation, and status tracking.
→Schedule meetings, organize travel or logistics, and prepare meeting materials.
→Serve as a central point of contact for internal and external stakeholders, ensuring timely communication and follow-ups.
→Create and maintain organized filing systems (digital and physical), ensuring accuracy and accessibility of information.
→Assist with invoicing, expense tracking, and reporting in collaboration with finance/AP/AR teams.
→Analyze and consolidate data from multiple sources, identify trends, and present insights in a clear, professional format.
→Support onboarding and training coordination for new team members as the organization continues to grow.
→Contribute to process improvement by identifying gaps and implementing tools/templates that streamline operations.
→Support billing operations by reviewing invoice data for completeness and accuracy, tracking billing approvals, and coordinating with internal stakeholders to ensure timely invoice submission.
→Assist in researching and resolving billing discrepancies, invoice rejections, and customer inquiries by partnering with operations, finance, and client teams.
→Maintain billing documentation, trackers, and supporting records to ensure accurate reporting, audit readiness, and compliance with customer requirements.

Strong attention to detail and organizational skills.
Ability to multitask and pivot quickly in a fast-changing environment.
Team-oriented, proactive, and resourceful.
Excellent written and verbal communication skills.
Comfortable handling confidential information with discretion.
Bias for action and ability to work with minimal supervision.

Requirements

~1 min read

5+ years of experience in administrative support, program coordination, or related roles.
High proficiency in Microsoft Office Suite (Excel: pivot tables, lookups, data formatting; PowerPoint; Word) and Google Suite (Sheets, Docs, Slides).
Experience creating reports, presentations, and tracking systems to support growing teams.
Strong organizational and time-management skills with the ability to manage competing priorities.
Customer service mindset with excellent interpersonal skills.
Fleet maintenance or automotive industry experience a plus, but not required.
Remote role with up to 25% travel for on-site meetings with clients and internal teams.
Occasional weekend work may be required based on client needs.