Regional Fleet Maintenance Manager

Amerit Fleet Solutions is seeking an experienced Regional Fleet Manager – AV/EV to lead multi-site field operations within our rapidly growing Autonomous Vehicle (AV) and Electric Vehicle (EV) segment.

Reporting to the Senior Operations Manager, the Regional Fleet Manager is responsible for the overall operational performance of an assigned region, including multiple customer sites and field teams. This leader directly manages Fleet Managers and may oversee Service Coordinators, Service Advisors, Technicians, and other field personnel.

The Regional Fleet Manager is accountable for ensuring each location operates safely, efficiently, and consistently while meeting expectations for customer service, fleet performance, staffing, quality, productivity, employee engagement, and financial performance.

• →Own day-to-day multi-site field operations across an assigned AV/EV region.
• →Lead, develop, and hold accountable Fleet Managers and other regional field leaders.
• →Ensure consistent execution across Safety, Quality, Customer Satisfaction, Fleet Availability, Productivity, and Operational Efficiency.
• →Monitor operational KPIs, repair-order performance, technician productivity and utilization, staffing, scheduling, and customer SLAs.
• →Ensure each site has appropriate staffing, leadership coverage, tools, processes, and resources to meet customer requirements.
• →Partner with Fleet Managers to manage technician performance, attendance, scheduling, overtime, employee relations, engagement, and retention.
• →Coach and develop Fleet Managers, building a strong leadership bench and ensuring consistent management practices throughout the region.
• →Partner with HR on employee relations, performance management, corrective actions, investigations, and other people-related matters.
• →Partner with Recruiting and Training to support hiring plans, onboarding, technical development, and workforce readiness.
• →Build and protect a strong AV/EV culture centered on safety, accountability, teamwork, professionalism, quality, and customer focus.
• →Serve as an escalation point for operational, employee, and customer issues that cannot be resolved at the site level.
• →Develop strong relationships with customer stakeholders and ensure concerns are addressed quickly and professionally.
• →Support new site launches, fleet ramps, customer transitions, and implementation of new EV/AV vehicle platforms and technologies.
• →Identify operational risks and performance gaps, establish corrective-action plans, and drive issues through resolution.
• →Maintain financial discipline across labor, overtime, travel, purchasing, inventory, third-party spend, and other controllable regional expenses.
• →Conduct regular site visits and operational reviews to ensure standards are consistently maintained throughout the region.

• 5+ years of fleet, automotive, transportation, or field operations leadership experience, including experience managing leaders and multi-site operations.
• Strong fleet maintenance and automotive operational knowledge; EV, high-voltage, diagnostics, ADAS, or autonomous vehicle experience preferred.
• Demonstrated ability to lead and develop managers, technicians, and geographically dispersed teams.
• Strong understanding of employee relations, performance management, workforce planning, and frontline leadership.
• Strong customer-service orientation with the ability to manage escalations and build effective customer relationships.
• Data-driven with experience managing operational KPIs, productivity, staffing, and financial performance.
• Ability to thrive in a fast-paced, rapidly scaling, and constantly changing environment.
• Strong communication, organization, problem-solving, and decision-making skills.
• Proactive, accountable, resilient, and comfortable taking ownership of complex operational challenges.
• Ability to travel regularly throughout the assigned region to support teams, customers, and operational priorities.

Success will be measured by the performance of the assigned region, including safety, customer satisfaction, fleet performance, staffing attainment, technician productivity and utilization, quality, employee retention and engagement, operational KPI performance, financial results, and development of strong field leadership.

Amerit Fleet Solutions is a leading provider of comprehensive fleet maintenance and management solutions. Our AV/EV segment supports advanced electric and autonomous vehicle fleets, high-voltage systems, diagnostics, and emerging mobility technologies across a rapidly expanding network of customers and markets.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ability to regularly lift and move up to 10 pounds
• Ability to stand, walk, sit, talk or hear
• Frequent use of hands and fingers
• Ability to feel and reach with hands and arms

https://www.ameritfleetsolutions.com/careers/easy-apply