Communications Coordinator

As a faith-based organization, QueensCare provides, directly and in collaboration with others, accessible quality healthcare for low-income individuals and families residing in Los Angeles County.

QueensCare is a 501 (c)(3) nonprofit organization originally founded by the Franciscan Sisters of Sacred Heart, whose mission of compassion and accessible healthcare continues today. QueensCare provides screening, treatment, education, and preventive and direct care to Los Angeles area residents in need. Beyond that, we also give charitable grants to other non-profits making a difference in the City of Angels and fund scholarships for those entering medical fields with an interest in working in underserved communities.

SUMMARY:

The Communications Coordinator (CC) is responsible for assisting the Director of Communications with both internal and external communications and increasing the visibility of QueensCare and its affiliates through implementation and maintenance of comprehensive communications and marketing programs. The CC prepares and implements strategies, as directed, to increase positive awareness of the health care services, grants, and scholarships offered by QueensCare in the community. The CC aids in the development of internal communication programs that provide employees with a deeper understanding of our organization and better connections to leadership. The CC supports and partners with leadership and other QueensCare departments to plan and organize events.

KNOWLEDGE:

• Exceptional verbal, written, and presentation skills; demonstrated ability to synthesize complex information and present it in a clear, concise and conversational manner.
• A strategic, critical thinker with excellent storytelling skills and strong attention to detail.
• Creative, proactive and enthusiastic; willing to take smart risks and lead initiatives with confidence.
• Demonstrates required knowledge, skills, education for job functions.
• Proficiency with image and video editing.
• Demonstrates proficiency in computer applications such as Microsoft Office Suite, including Excel, PowerPoint, Word and Outlook, Zoom, Teams, web-based portals, Adobe Creative Cloud, Hootsuite, Constant Contact, and WordPress.
• Demonstrates proficiency in social media platforms and outreach campaign tracking.
• Knowledge of media and communication vehicles including print, radio, television, and electronic media.

 SKILLS:

• Strong project management skills, with the ability to prioritize and adapt to rapidly changing business needs.
• Able to adjust to changes in tasks and priorities. Seeks, accepts and acts on feedback.
• Creative, flexible, and collaborative with an ability to work in a team-oriented environment; demonstrates a high degree of initiative; results-oriented.
• Organizes and prioritizes work with minimum supervision.         
• Manages time efficiently and follows through on duties to completion.
• Maintains and promotes a safe work environment.
• Interacts appropriately with diverse populations and different community groups. Sensitive to multicultural issues.