Repossession Administration Specialist

Are you ready to make a difference in the world of consumer finance? At Attain Finance, we bring over 50 years of expertise in providing credit solutions across the U.S. and Canada. Our deep roots in the financial industry have empowered us to develop convenient, easily accessible financial services that meet our customers' growing needs.

Join a leading consumer credit lender that thrives on innovation and collaboration, where your contributions are truly valued. Our portfolio includes distinguished brands like Cash Money®, LendDirect®, Heights Finance, Southern Finance, Covington Credit, Quick Credit, and First Heritage Credit. Each brand is constantly evolving to better serve our customers.

Be part of a dynamic team that is shaping the future of consumer finance. Apply today and take the next step in your career with Attain Finance!

This position follows a hybrid work model based in our London, KY Office.

The Repossession Administration Specialist is responsible for reviewing, validating, and processing accounts eligible for repossession. This role ensures all repossession actions comply with company policies, regulatory requirements, and internal procedures while maintaining accurate documentation and supporting timely assignments to repossession vendors. 

The position serves as the primary control point for repossession eligibility, documentation integrity, and vendor assignment readiness across the repossession lifecycle.

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  Review delinquent accounts to determine repossession eligibility based on company criteria 

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  Confirm all required repossession conditions are met prior to assignment (title, lien status, account delinquency, required notices, etc. 

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  Conduct complete account validations.  

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  Apply appropriate account status codes (e.g., repo eligible, ineligible) with detailed notes supporting decisions  

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  Ensure all repossession activity adheres to company policies and SOPs and regulatory requirements (FDCPA, SCRA, state laws) 

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  Validate that required notices have been sent and expired before assignment 

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  Prevent unauthorized or non-compliant repossession activity by enforcing eligibility standards 

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  Maintain audit-ready documentation in all systems 

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  Review accounts flagged as ready for repossession and assign to approved vendors 

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  Confirm eligibility remains valid at the time of assignment 

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  Enter and maintain system codes indicating repossession stage (e.g., assigned, voluntary surrender, unable to locate)  

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  Provide vendors with accurate and complete account details to support recovery efforts 

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  Maintain accurate, detailed, and compliant account notes in servicing systems 

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  Track repossession stages using standardized coding structures 

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  Ensure all supporting documents are uploaded and accessible 

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  Act as the administrative gatekeeper between:  

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  Collections activity (pre-repo) 

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  Repossession assignment 

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  Recovery and remarketing 

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  Identify and escalate exceptions, risks, or discrepancies 

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  Cross-Functional Collaboration 

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  Collections teams for pre-repo account review and readiness 

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  Legal and compliance teams for escalations 

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  Recovery and remarketing team for post-repossession actions 

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  Communicate account status changes clearly across teams 

• 1–2 years of collections, recovery, or servicing experience 
• Strong understanding of secured lending and repossession processes
• Knowledge of regulatory requirements (FDCPA, SCRA, UDAAP principles)
• High attention to detail and strong documentation skills
• Ability to make consistent, policy-driven decisions

This position follows a hybrid work model based in our London, KY Office.

The base hourly range represents the low and high end of the anticipated hourly range for this position based on the state average.  The actual base hourly offered for this full-time position will be determined by various factors, including but not limited to, location, skills, knowledge, competencies, and experience.

All full-time employees are also eligible for the following benefits: Paid Time Off, Medical, Dental, Vision, 401k, Life Insurance, Disability, and other voluntary coverages.

This employer participates in E-Verify for US-based hires.

#AttainFinance #ATTAINRP

Attain Finance supports Equal Employment Opportunity. Attain (dba Cash Money®, LendDirect®, Heights Finance, Southern Finance, Covington Credit, Quick Credit, and First Heritage Credit) is committed to a policy of providing equal employment opportunity to all qualified employees and applicants. This commitment is reflected in all aspects of our daily operations. We do not discriminate on the basis of race, color, sex, religion, national origin, marital status, age, disability, veteran status, or genetic information in any personnel practice, including recruitment, hiring, training, compensation, promotion, and discipline. Additionally, we do not discriminate based on any other characteristic protected by applicable state/provincial or local law where a particular employee works. In addition, it is the policy of Attain to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by federal law and any state/provincial law where a particular employee works.

Notice to Attain job applicants: Attain will never ask for your personal banking information, transfer of funds, a credit card, or for you to purchase any equipment to process a job application or for training. Authorized CURO representatives' email addresses will end in @curo.com, @first-heritage.com, @heightsfinance.com, and @cashmoney.ca.