Client Engagement Manager (Based in Seattle, WA)

Our mission is to accelerate positive impact in critical industries through AI transformation.

We’re growing quickly and already work with category-leaders in real estate (CBRE), energy (LevelTen Energy), logistics (Flexe), and utilities (Puget Sound Energy).

AZX is a public benefit corporation founded in 2024. We were profitable through bootstrapped consulting for the first year. In early 2026, we raised $6M to scale our operations and technology.

We work on challenges in clean energy, decarbonization, climate risk, energy systems, and global economics. We’re building our company for long-term success and aim to create the ultimate place to work for those passionate about AI and making a positive impact.

We seek an experienced Client Engagement Manager based in Seattle, Washington to bring sharp organizational instincts and a passion for delivering transformational client outcomes.

You’ll be one of the first full-time project leaders at AZX, working closely with company founders and engineering teams, and you’ll have a significant impact on both client success and how we scale our delivery model.

You will help foster a culture of operational excellence, client trust, and continuous improvement as we grow the company. Some projects are enterprise-scale, while others are fast innovation cycles — over time, you’ll also help us build internal playbooks and frameworks that accelerate client value.

You’ll join a company founded by experienced veterans in climate and AI. The team brings exceptional expertise from Microsoft, AI2, ARM, acquired startups, and even a major utility, including PhDs, published ML researchers, and former industry executives.

You will lead projects that range from client engagements to internal initiatives. You will:

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  Lead client engagements from initiation through delivery and post-launch support, ensuring measurable outcomes and client satisfaction

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  Build trust and confidence with clients by acting as a strategic partner and ensuring effective deployment of solutions

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  Facilitate workshops (AI perspective, initiatives, strategy) and translate outcomes into structured plans of action

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  Coordinate software design and implementation processes, aligning engineering, AI specialists, and client stakeholders

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  Establish and maintain project standards, documentation, and repeatable processes to improve efficiency

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  Identify risks, manage dependencies, and ensure timely delivery of milestones

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  Provide clear communication and reporting to both clients and internal stakeholders

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  Contribute to building AZX’s project management practices as we scale
  

• 5 to 10+ years of project, program, and/or product management experience leading technology initiatives with mid- to large-size customers

• Domain expertise in one or more critical industries we serve (energy, utilities, real estate, logistics, climate, or infrastructure) with an understanding of their unique data, regulatory, and operational challenges

• Proven track record of delivering custom-built software and data solutions (not just SaaS deployments) with measurable business impact

• Hands-on experience working with or deploying AI, machine learning, or advanced analytics solutions, with the ability to translate between technical and business stakeholders

• Strong technical literacy with the capability to engage deeply with engineers on topics like system architecture, APIs, data pipelines, and ML model deployment while maintaining strategic oversight

• Demonstrated success managing complex, multi-stakeholder initiatives in environments of ambiguity and rapid change

• Familiarity with cloud-native environments (AWS, GCP, or Azure), CI/CD pipelines, and modern software development practices

• Proficiency in project management methodologies and tools (Agile, Kanban, Jira, Asana, etc.), with the judgment to adapt process to the situation

• Excellent communication, facilitation, and problem-solving skills with the proven ability to distill complexity, surface risks, and drive clear decision-making

• Bachelor’s degree in Business, Operations, Critical Industries (Environmental), or similar; advanced degree a plus
  

• High emotional intelligence and collaborative mindset

• Passion for client success and positive climate impact

• Enjoy celebrating others’ success and contributing to a supportive, fun environment

• Comfortable making decisions in the face of ambiguity and course-correcting as needed
  

• Experience in both startup and enterprise environments

• Contributions to the professional community (industry forums, online posting, networking, etc.)

• Bachelor’s degree in Computer Science, Engineering, or related technical field
  

• Remote, Seattle-based (will be on-site with clients in the Seattle area on a regular basis)

• Must be authorized to work in the United States on a full-time basis

• Willingness to travel outside of home region occasionally for client meetings and company summits
  

If this job sounds like a fit, we’d love to hear from you. If you feel aligned to the company but don’t check every box, please apply anyway — we’d still love to meet you.