Patient Access Representative (Front Desk)

As a Patient Access Representative, you will work as an integral member of the team by providing excellent customer service to all internal and external customers of BRH.  This role includes assisting patients with check-in and check-out during appointments while making sure all patient data is up to date and remains confidential. Other responsibilities include answering patient phone calls to assist with scheduling appointments.

• One-year experience working in a medical office environment (This is preferred, but not required. We can help you learn the ropes!)
• Stellar communication skills that allow you to easily and effectively communicate with staff, patients, providers, peers, supervisors and community stakeholders
• A team player that can help build a positive environment by working cooperatively with other individuals and departments throughout the organization
• A desire to work with an interdisciplinary healthcare team and culturally diverse patient population
• High School Diploma or Equivalent (required)

At Blue Ridge Health our mission is to improve Health, inspire Hope, and advance Healing through access to Compassionate, Affordable, and Quality Care. We are seeking individuals with a passion for creating an exceptional patient and client care experience to join our team! We are a nonprofit system of Federally Qualified Health Centers (FQHCs) that works closely with communities to meet the ever-changing medical and behavioral healthcare needs of individuals throughout WNC.

We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.