Front of House Supervisor/Part Time Server

We are looking for a reliable, energetic and customer-focused team leader to join our Boston Pizza Cochrane team in a hybrid FOH Supervisor/Server role. In this full time position, you will split your time between leading the Front-of-house team during peak hours and delivering exception service to our guests as a member of our service team. 

leading and supporting FOH team during shifts, ensuring smooth operations

Monitoring service flow, guest satisfaction, And adherence it Boston Pizza standards

assisting with the training, coaching and mentoring of new and existing members of our host and service team

Handle guest concerns and complaints professionally and effectively

oversee section assignments, floor management, side-work completion 

assist with opening/closing procedures, cash handling, and end of shift reporting

maintain compliance with health & safety, food safety, and responsible liquor service

Providing friendly, knowledgeable, and efficient service to guests

accurately take orders, serve food and beverages, and handle payments

maintain high standards of cleanliness and organization in your section and throughout your shift

upsell menu items, promotions, and beverages

Deliver exception guest experiences in a lively, sports-oriented atmosphere

• What is important to you matters to us, so we have raised the bar to provide flexible scheduling that fits your lifestyle and contributes to your life-work balance
• Come for a job, stay for a career – there are exciting opportunities for career growth within the restaurant or at Boston Pizza head office
• Build relationships and give back to your local community
• Boston Pizza Scholarship Program *
• Leadership Training Programs, and access to dynamic mentorship programs and initiatives
• A respectful culture and work environment where your feedback matters
• Fantastic reward and recognition programs

•  PREVIOUS EXPEREINCE IN A RESTAURANT ENVIRONMENT, IDEALLY IN A SUPERVISORY OR SHIFT LEAD CAPACITY.
• STRONG CUSTOMER SERVICE SKILLS WITH A POSITIVE, UPBEAT PERSONALITY
• ABILITY TO WORK WELL UNDER PRESSURE IN A FAST-PACED, HIGH-VOLUME SETTING
• RELIABLE, PUNCTUAL, AND AVAILABLE FOR WEEKDAYS, WEEKENDS, AND EVENINGS
• VALID PROSERVE CERTIFIACTION & REEL FACTS
• MUST BE LEGALLY ELIGABLE TO WORK IN CANADA
• COMFORTABLE IN A TEAM-ORIENTED, SPORTS-BAR ATMOSTPHERE