Multi-Line Claims Adjuster – Commercial Auto & General Liability

 

Compensation: $65,000–$75,000 annually (based on experience) Schedule: Monday–Friday Work Model: Fully Remote Jurisdictions: All except AK & HI Industry: Commercial Auto / General Liability 

 

At CCMSI, we partner with global clients to solve their most complex risk management challenges, delivering measurable results through advanced technology, collaborative problem-solving, and an unwavering commitment to their success.

 

We don’t just process claims—we support people. As the largest privately-owned Third Party Administrator (TPA), CCMSI delivers customized claim solutions that help our clients protect their employees, assets, and reputations. We are a certified Great Place to Work®, and our employee-owners are empowered to grow, collaborate, and make meaningful contributions every day.

 

 

We are seeking an experienced Multi‑Line Claim Representative II to join our remote team. This role manages a multi‑account desk with a primary focus on Commercial Auto and General Liability claims, including complex third‑party property damage and bodily injury exposures across all jurisdictions except Alaska and Hawaii. You’ll handle claims from first notice through resolution, applying strong investigative skills, sound judgment, and proactive communication to deliver exceptional service.

 

This is a fully remote position, Monday through Friday, with core businss hours being 8am to 4:30pm. A valid adjuster license is required.

 

• Valid adjuster licenses is required, or the ability to obtain within the first 60 days of employment. 

• Experience handling liability claims

• Strong analytical, negotiation, and decision‑making skills

• Ability to analyze coverage and communicate claim decisions clearly and professionally

• Excellent time‑management and organizational abilities

• Strong written and verbal communication skills

• Ability to work independently in a remote environment with strong accountability

• Reliable, predictable attendance during business hours

 

• Commercial Auto and/or General Liability claims experience

• New York adjuster license (nice to have)

• Experience performing coverage evaluations and coverage position analysis

• Comfort reviewing and applying contractual risk transfer, indemnification, and additional insured concepts

• Litigation management experience

• Experience working within a TPA environment
•  
• Bilingual (English/Spanish) is a bonus

 

 

 

• 4 weeks (Paid time off that accrues throughout the year in accordance with company policy) + 10 paid holidays in your first year
• Comprehensive benefits: Medical, Dental, Vision, Life, and Disability Insurance
• Retirement plans: 401(k) and Employee Stock Ownership Plan (ESOP)
• Career growth: Internal training and advancement opportunities
• Culture: A supportive, team-based work environment

 

 At CCMSI, great adjusters stand out through ownership, accuracy, and impact. We measure success by:  

• Quality claim handling – thorough investigations, strong documentation, well-supported decisions
• Compliance & audit performance – adherence to jurisdictional and client standards
• Timeliness & accuracy – purposeful file movement and dependable execution
• Client partnership – proactive communication and strong follow-through
• Professional judgment – owning outcomes and solving problems with integrity
• Cultural alignment – believing every claim represents a real person and acting accordingly

 

 

At CCMSI, we believe in doing what’s right—for our clients, our coworkers, and ourselves. We look for team members who:

 

• Lead with transparency We build trust by being open and listening intently in every interaction.
• Perform with integrity We choose the right path, even when it is hard.
• Chase excellence We set the bar high and measure our success. What gets measured gets done.
• Own the outcome Every employee is an owner, treating every claim, every decision, and every result as our own.
• Win together Our greatest victories come when our clients succeed. 

 

 

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