SSVF Case Manager

$24.48- $30.60 HR/DOE

Join our Team! We offer an excellent benefits package!

3 weeks vacation * 12 days sick leave * 13 holidays* medical * dental* vision* life insurance * LTD * AD&D * pension * 403b * catastrophic & accident ins *

Employee accomplishes this responsibility by completing the following tasks:

A. Coordinate referrals from coordinated entry staff; keep coordinated entry staff informed of program capacity status. Go to Master list meetings

B. Schedule initial intakes/screenings within 48 hours of referral. Assess client’s housing needs (eviction prevention or rapid re-housing, utilities) as well as strengths and supports available to client.

C. Determine if client would be homeless but for this assistance, and what minimal assistance is required to become stably housed.

D. Take screening calls and perform screening as needed from toll-free Veteran’s Hotline.

Employee accomplishes this responsibility by completing the following tasks:

A. Research information/sources to find eligible, targeted Veterans.

B. Foster connections in the community to Veteran-related agencies/groups with the goal of generating referrals of targeted Veteran clients.

C. Speak to groups as needed to generate referrals of targeted clients.

Employee accomplishes this responsibility by completing the following tasks:

A. Keep accurate and timely case management notes

B. Develop individualized Housing Stability Plan within 2 weeks of start date. Update as needed.

C. Complete 90-day Recertification paperwork if applicable.

D. Keep organized and confidential records.

E. Participate in Veteran Services case management meetings and provide case summaries and client status information.

Employee accomplishes this responsibility by completing the following tasks:

A. Enter initial information into Homeless Management Information System upon intake (or provide information to program Data Specialist).

B. Enter all ongoing service transactions into HMIS.

Employee accomplishes this responsibility by completing the following tasks:

A. Attend meetings as required by Lead Case Manager or Director.

B. Attend appropriate training workshops and opportunities to continually improve knowledge and skills.

C. Share appropriate information with other staff.

2. Other duties as assigned.

MINIMUM QUALIFICATIONS:

• Post-secondary education in social services field or 2 years relevant experience.
• Experience providing services to low-income/no-income households.
• Experience in case management.
• Ability and willingness to work in a team environment and promote a positive team spirit.
• Excellent inter-personnel skills including excellent oral and written communication skills.
• Excellent organizational and time management skills.
• Strong computer skills including Microsoft Word and database experience.
• Ability to work with a diverse spectrum of high-need individuals.
• Must have reliable transportation, valid driver’s license, and automobile insurance, driving could be up to 50% of the time, as well as transporting clients as needed.
• Must have an acceptable driving record per CCS’ driving policy, (required to provide current driving abstract).
• Applicant must successfully pass required background checks prior to an offer of employment.
• Upon employment, obtain updated tuberculosis test and CPR, First Aid training.
• Support and uphold the mission, beliefs and values of Catholic Community Services and Catholic Housing Services.
• Support and contribute to a creative, collaborative and respectful environment that promotes teamwork.
• Demonstrates the necessary attitudes, knowledge and skills to deliver culturally competent services and work effectively in multi-cultural situations.

            Preferred Qualifications

• Veteran or experience providing services to Veterans
• Knowledge of local social services and other community resources
• Experience with housing location, landlord/tenant mediation
• Bilingual skills (English-Spanish)