People Operations Specialist

The People Operations Specialist has a pivotal role that supports the transformation of the People Department function by aiding in optimizing HR processes and supporting the Human Resource Information System (HRIS - UKG Ready), while also completing and maintaining various HR workflows and transactions. The role is designed to evolve from manual data entry tasks to more strategic and user-focused responsibilities. Working closely but not directly reporting to the Enterprise People Systems Administrator, this position plays a key role in ensuring the effective utilization of the HRIS, maintaining data integrity, and enhancing the employee experience through streamlined processes.

In addition to supporting the ongoing optimization of the HRIS, the People Operations Specialist will also collaborate on special projects aimed at automating routine tasks and improving operational efficiency. This role requires a blend of technical skills and a deep understanding of People Operations, as well as excellent problemsolving and communication abilities. The position offers a unique opportunity to be at the forefront of HR technological transformation, providing invaluable support to the Manager, People Operations, the broader HR team, and other business units.This position is Hybrid. Individuals in this position may work both at an approved off-site location and onsite at a primary location or multiple locations based on business needs.

• Human Resources concepts, practices, policies, and procedures
• HR Data compliance and governance
• Federal and state laws, rules, and regulations regarding benefit programs
• All Microsoft Office applications, including Word and PowerPoint
• HRIS/ATS systems and data management
• Providing exceptional customer service
• Excellent communication and collaboration abilities
• Working independently in a fast-paced, multi-task environment as well as part of a team
• Effective problem-solving techniques
• Strong analytical and problem-solving skills
• Be proactive, self-directed, and highly motivated
• Work in a self-directed, organized manner
• Multitask while maintaining a strong attention to detail and accuracy
• Present information in a consistent, organized, and accurate manner
• Maintain flexibility and quickly adapt to changing business needs and processes
• Develop and maintain effective working relationships across the organization at various levels, as well as with external customers
• Respond effectively to sensitive inquires or complaints
• Compile, organize, and analyze data
• Maintain confidentiality with sensitive information and data

• High School Diploma or equivalent (higher degree accepted) - Required
• Bachelor's Degree (higher degree accepted) in Human Resources, Business Administration, or related field. - Preferred

• 2 years of experience in an HR Operations or a related role. - Required
• Specific experience processing HR workflow transactions within enterprise HRIS/ATS systems at scale, i.e., shared services process automation, self-service, etc. - Preferred

• HRCI or SHRM - Preferred