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Quick Summary

Key Responsibilities

As first point of contact within the service, to ensure that telephone calls and visits from service users, outside agencies and Change Grow Live Staff are dealt with promptly and courteously,

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About the Role

~1 min read

 

  • As first point of contact within the service, to ensure that telephone calls and visits from service users, outside agencies and Change Grow Live Staff are dealt with promptly and courteously, transferring calls to appropriate personnel when necessary.
  • To ensure effective processing of correspondence/ data entry as required.
  • To collate, monitor and report data/information & statistics as required.
  • To ensure that admin, record-keeping, and communication within the project are maintained.
  • Work flexibly across operational sites as required.

 

 

  • Knowledge of general office procedures.
  • IT literacy including proficiency in word processing, excel spreadsheets and data entry.
  • Good interpersonal skills and a willingness to work flexibly as part of a team.
  • The ability to respond to appropriate requests for assistance, maintaining confidentiality whenever necessary.
  • Solid numeric skills.
  • Good organisational skills

 

 

  • Enjoy 25 days annual leave plus bank holidays (pro rata), rising to 30 days with continued service.
  • Flexible working arrangements 
  • Paid ‘Wellness’ hour each week along with a ‘Wellness’ hub and Employee Assist Programme 
  • Contributory pension scheme 
  • A great selection of benefits incl. discounts for shopping, cinema, holidays, etc. 
  • A friendly and supportive team 
  • Training, career development & progression opportunities
  • Participation in our refer-a-friend scheme

 

Please ensure that when completing your application form and supporting statement, you reflect on the details outlined in the job description. This will help us understand how your skills and experiences align with the requirements of the role. 

 

 

 

We want to understand your experiences, achievements and strengths, so please make sure your application reflects your own story and clearly shows how you meet the essential criteria and the impact you've made in previous roles.

 

There's no need to write in a particular style. The strongest applications are those that are authentic, specific and clearly demonstrate your skills, experience and potential. We look forward to learning more about you.  

 

 

Direct applications only we will not be engaging agencies for this vacancy.

 

Please note: This role is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application. For applicants with time-limited visas, unfortunately, we are unable to support new visa applications or extensions. 

 

We reserve the right to close the vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible.

 

 

CGL SPOT (20) (£26,296.03 - £26,296.03)
N/A - Outside London Weighting Area
15/10/2026
5/10/2026
Chloe Elliott | Chloe.Elliott@cgl.org.uk
This post is subject to a Disclosure and Barring Service (DBS) Scheme check at a basic level.

Location & Eligibility

Where is the job
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Location terms not specified

Listing Details

Posted
September 23, 2026
First seen
September 25, 2026
Last seen
September 29, 2026

Posting Health

Days active
3
Repost count
1
Trust Level
25%
Scored at
September 29, 2026

Signal breakdown

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Administrator