Administrator

 

• As first point of contact within the service, to ensure that telephone calls and visits from service users, outside agencies and Change Grow Live Staff are dealt with promptly and courteously, transferring calls to appropriate personnel when necessary.
• Generating Prescriptions
• Booking appointments and maintaining accurate records
• Supporting clinicians and service staff with administrative tasks
• Handling confidential information sensitively and professionally
• Providing excellent customer service to service users and partner agencies
• Ensuring effective processing of correspondence/ data entry as required.
• Collating, monitoring and reporting data/information & statistics as required.
• Ensuring that admin, record-keeping, and communication within the project are maintained.
• Working flexibly across operational sites as required.

 

 

• Knowledge of general office procedures.
• IT literacy including proficiency in word processing, excel spreadsheets and data entry.
• Good interpersonal skills and a willingness to work flexibly as part of a team.
• The ability to respond to appropriate requests for assistance, maintaining confidentiality whenever necessary.
• Solid numeric skills.
• Good organisational skills

 

 

• Enjoy 25 days annual leave plus bank holidays (pro rata), rising to 30 days with continued service.
• Flexible working arrangements 
• Paid ‘Wellness’ hour each week along with a ‘Wellness’ hub and Employee Assist Programme 
• Contributory pension scheme 
• A great selection of benefits incl. discounts for shopping, cinema, holidays, etc. 
• A friendly and supportive team 
• Training, career development & progression opportunities
• Participation in our refer-a-friend scheme

 

Please ensure that when completing your application form and supporting statement, you reflect on the details outlined in the job description. This will help us understand how your skills and experiences align with the requirements of the role. 

 

 

 

We want to understand your experiences, achievements and strengths, so please make sure your application reflects your own story and clearly shows how you meet the essential criteria and the impact you've made in previous roles.

 

There's no need to write in a particular style. The strongest applications are those that are authentic, specific and clearly demonstrate your skills, experience and potential. We look forward to learning more about you.  

 

 

Direct applications only we will not be engaging agencies for this vacancy.

 

Please note: This role is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application. For applicants with time-limited visas, unfortunately, we are unable to support new visa applications or extensions. 

 

We reserve the right to close the vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible.

 

 

CGL SPOT (20) (£26,296.03 - £26,296.03)

N/A - Outside London Weighting Area

9/10/2026

Aimee Astbury | aimee.astbury@cgl.org.uk

This post is subject to a Disclosure and Barring Service (DBS) Scheme check at a basic level.