Counselling Coordinator

• →Service Coordination: Oversee the delivery of high-quality counselling services.
• →Team Management: Recruit, train, and manage a team of counsellors, ensuring they are supported and their work is monitored.
• →Therapeutic Oversight: Review all referrals, conduct assessments to determine suitability for counselling, and manage client allocations. You will also provide direct counselling services as part of your role.
• →Clinical Supervision: Engage in clinical supervision according to the BACP/UKCP ethical framework.
• →Professional Development: Take responsibility for personal development, identifying training needs, and participating in regular supervision and appraisal.
• →Leadership: Collaborate with the wider leadership team to identify areas for improvement and champion a trauma-informed approach to care.

This post-holder will be directly managed by the local Service Manager, and will be responsible for fulfilling the following duties:

 

 

• Recruitment and Training: Lead on a rolling cycle of recruitment and training of volunteer counsellors and counselling students, ensuring that all counsellors and students meet agreed minimum criteria and work to ethical and professional standards.
• Support and Supervision: Ensure that all counselling students and volunteer counsellors receive high-quality induction, training, clinical supervision, ongoing support, and appraisal. Complete course-related paperwork and reports.
• Service Development: Work with line managers to support and develop the Counselling Service.
• Advocacy: Promote the value and efficacy of counselling volunteering across the partnership and externally.
• Innovation: Identify new opportunities for counselling volunteering roles within the service and the organisation.
• Compliance: Ensure that counselling students and volunteers adhere to CGL policies and procedures, with a particular focus on safeguarding, case management, and information security.

• Professional Level 4 (minimum) Counselling Qualification and working towards BACP accreditation Qualified at Level 4* diploma (or above) with four years of post-qualified experience
• Working towards a diploma in Therapeutic Counselling Supervision or equivalent that adheres to BACP ethical principles
• An excellent knowledge of a wide range of therapeutic approaches including CBT, TA, and Person-Centred approaches
• Proven leadership skills
• Ability to train counselling students and volunteers to support service users utilising a variety of interventions

AI can be a really helpful tool when putting together your application, and we're happy for you to use it. However, what we're most interested in is you.

We want to understand your experiences, achievements and strengths, so please make sure your application reflects your own story and clearly shows how you meet the essential criteria and the impact you've made in previous roles.

 

There's no need to write in a particular style. The strongest applications are those that are authentic, specific and clearly demonstrate your skills, experience and potential. We look forward to learning more about you.

 

Please note: This role is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application. For applicants with time-limited visas, unfortunately, we are unable to support new visa applications or extensions. More information about eligible roles and occupations can be found here: Skilled Worker visa: Overview - GOV.UK

 

We reserve the right to close the vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible.

 

Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours.

 

CGL points 31 to 33 (£36,101.10 - £38,114.53)

N/A - Outside London Weighting Area

3/9/2026

31/8/2026

Amanda Taft | Amanda.Taft@cgl.org.uk

This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.