Engagement & Referral Support Worker

 

At Change Grow Live, we’re more than a charity – we’re a community. A place where people thrive, learn, grow, and belong.

We thrive by recruiting for success and creating the conditions for people to do their best work. We recognise and reward effort, promote agility and flexibility, and create safe, healthy environments for all. Together, we’re identifying and supporting future talent and leaders who will help us deliver our mission: to support people to change the direction of their lives, grow as individuals, and live life to its full potential.

 

We’re excited to be recruiting for our SmokeFree Croydon service — and we’re looking for an Engagement & Referral Support Worker to join us on this journey.

 

This is a fantastic opportunity to support a specialist stop smoking service focused on improving health outcomes and reducing health inequalities across Croydon.

 

You’ll play an important role in supporting outreach, engagement, referral pathways, and community-based activities — helping people access the support they need to make positive lifestyle changes.

 

Working alongside Smoke Free Advisors and partner organisations, you’ll support individuals from diverse communities, including those accessing mental health, substance misuse, homelessness, and wider wellbeing services. Through compassionate engagement and community connection, you’ll help improve accessibility, increase referrals, and support people on their smoke-free journey.

 

 

Working in Croydon means being part of a vibrant, diverse, and dynamic community with a strong local identity. It’s a borough full of energy, resilience, and opportunity — where you’ll have the chance to make a meaningful impact on people’s lives while working alongside passionate partners and community organisations committed to improving health and wellbeing.

• Everyone experiences a sense of belonging, where every voice counts.

• We are inclusive, engaging and connecting at all levels.

• We foster open, transparent, and people-focused cultures where we live our values every day.

• We deliver world-class learning and development services that help people grow professionally and personally — because when you thrive, we thrive.

 

We’re looking for someone who is:

• →Passionate about supporting people and improving community wellbeing.
• →Friendly, approachable, and able to engage with people in a respectful and non-judgemental way.
• →Interested in community engagement, behavioural support, and public health.
• →A strong communicator with good interpersonal and relationship-building skills.

If this sounds like you and you’d like to join us in creating a smoke-free future for Croydon, we’d love to hear from you.

 

When applying, please make sure your supporting statement reflects the role responsibilities and person specification — this helps us understand how your skills and experiences align.

 

We reserve the right to close the vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible.

 

Please note: This role is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application. For applicants with time-limited visas, unfortunately, we are unable to support new visa applications or extensions. More information about eligible roles and occupations can be found here: Skilled Worker visa: Overview - GOV.UK

 

We reserve the right to close the vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible.

 

CGL points 20 to 21 (£26,091.00 - £26,502.53)

Outer London Weighting (£2,195.72)

29/6/2026

19/6/2026

Bala Bhargav Parvatham | b.parvatham@cgl.org.uk

This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.