Recovery Champion Duty Worker

 

• Offer initial support, including conversations that support confidence and motivation to engage in recovery
• Welcome and engage with service users in a friendly, non-judgemental manner.
• Greet all visitors and service users as they arrive on site, ensuring they feel welcomed and supported.
• Support the sign-in and appointment check-in process.
• Assist with managing service user flow and notifying staff when clients arrive.
• Maintain a calm and supportive atmosphere in waiting areas.
• rovide brief advice around harm reduction, safer use, and safer sex (training provided).
• Support clients to access needle exchange services, including promoting safe return of used equipment.
• Promote and encourage the use of naloxone, supporting service users in understanding its use and how to obtain it.
• Encourage service users to attend keywork sessions, groups, or clinics.
• Promote recovery-focused conversations and share information about recovery communities, peer support and mutual aid.
• Signpost to appropriate internal services or external support agencies when required.

 

• Lived experience or other relevant experience of drug or/and alcohol misuse 
• A passion for supporting others in their recovery journey.
• Excellent verbal communication and interpersonal skills.
• Willingness to work as part of a team and take direction from staff.
• Ability to remain calm and professional in a busy environment.
• Confidence using basic IT systems (email, appointment check-in, etc.).
• Willingness to complete required training, including safeguarding and harm reduction.

 

 

• 25 days holiday (+ bank holidays) rising annually for first five years
• Paid wellbeing hour each week along with a ‘Wellness’ hub and Employee Assist Programme 
• Contributory pension scheme 
• A great selection of benefits incl. discounts for shopping, cinema, holidays, etc. 
• A friendly and supportive team 
• Training, career development & progression opportunities 
• Earn vouchers in our generous Refer-a-Friened

  

 

 

 

 

If you require sponsorship, please note that this role is not eligible for a Health and Care Worker visa. You may be eligible for sponsorship under the Skilled Worker route but must meet the minimum salary requirements for the role. You can find out more here Skilled Worker visa: Overview - GOV.UK (www.gov.uk)

 

We reserve the right to close this opportunity early if we receive a high number of applications, so we encourage you to apply as soon as possible.

CGL points 20 to 21 (£26,296.03 - £27,165.10)

N/A - Outside London Weighting Area

26/8/2026

19/8/2026

Jacob Jones | jacob.jones2@cgl.org.uk | 01515561335

This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.