Material Handler and Shipping Lead- PCC

We calm the confusion of IT by guiding the connection between people and technology. If a customer is looking for a better way to manage their warehouse inventory, equip their workforce, or secure their data, we make it happen. All it takes is finding the right combination of tech hardware, software, cloud solutions, and support services. That’s what we do. We’re the IT Department’s IT Department.

Our team is made stronger by a multitude of backgrounds, experiences, and perspectives. It’s what makes Connection unique—what drives us to innovate and create technology solutions that stand apart from the crowd. We’d love for you to be a part of that fabric, to share your ideas and experiences with a team that thrives on fresh thinking, creativity, and helping others.

You’ll find supportive teammates and a rewarding career at Connection—plus great benefits. We take pride in supporting employees with a total rewards package that provides financial, emotional, and physical resources for you and your family.  Our compensation, 401k plans, medical insurance, and other benefits are progressive and competitive.  We value the importance of our employees’ emotional wellbeing. To support employees, we provide free therapy visits, mental health coaching and tools, and meditation resources. You’ll also enjoy a generous paid time off package that includes not only vacation and sick time, but also Wellness and Volunteer Time Off days.

Working under direct supervision of the Distribution Supervisor, the Material Handling and Shipping Lead operates powered forklift trucks to locate all inbound products coming efficiently and accurately from the receiving department to physical locations in the facility. Additionally, the use of forklifts is necessary to perform the stock transfers inside the four walls of operation, transfer of completed Work Orders leaving the Configuration Lab, as well as the pulling of Work Orders going into the Configuration Lab and performing cycle counts on all products in the facility. The Lead works closely with management in the scheduling of work assignments, provides direction and support for the Material Handling team members daily. The Lead is responsible for covering specific administrative tasks in the absence of the supervisor, including submitting Cycle Count jobs for the team, validating, resolving variances, and providing the findings to the Inventory Control Team nightly. When required, the Lead sends out nightly status reports to the senior leadership team, leads projects that involve Item Identification changes or to reorganize warehouse locations. The Lead ensures work is printed and disbursed to the appropriate associates and moves associates based on demand. The Lead also communicates with Inventory Control to resolve inventory issues, and keeps a well maintained, updated account of the Inventory within the warehouse. The Lead works on order issues throughout the day including, but not limited to, duplicate serial numbers, serial number flag missing or incorrect, negative inventory, and missing product.

·         Operates powered forklift trucks to locate all inbound products coming efficiently and accurately from the receiving department to physical locations in the facility and to perform stock transfers.

·         Records the correct quantity stocked

·         Applies UPC’s and Lot Numbers as required when locating product

·         Processes all Work Order requests for the Configuration Lab

·         Meets Material Handling and Shipping deadlines

·         Performs scheduled cycle counts of all products to validate inventory integrity.

·         Researches and resolves product variances in warehouse locations.

·         Assists in balancing the daily labor resources for material handling and/or shipping.

·         Supports meeting the daily objectives set by Leadership to ensure daily goals are accomplished for all departments.

·         Demonstrates the standard of performance expected in each area daily.

·         Provides a consistent job resource for co-workers on the proper procedures in executing the job tasks.

·         Communicates out the Nightly Fulfillment Report and Cycle Count Tasks Completed.

·         Oversees daily shipping activities, ensuring that all outgoing shipments are processed accurately and on time.

·         Assigns tasks and manage the workflow of warehouse personnel to optimize shipping operations.

·         Inspects outgoing shipments for accuracy, quality, and proper packaging.

·         Ensures adherence to safety standards, OSHA regulations, and company policies within the shipping area.

·         Troubleshoots issues related to shipping delays, incorrect orders, or damaged goods and work to resolve them efficiently.

·         Trains and mentors shipping staff on procedures, technology, and best practices.

·         Identifies areas for efficiency improvements within the material handling and/or shipping department and implements solutions.

·         Performs all other duties or special projects as assigned.

Degree requirements:  High School or equivalency

Minimum years of work experience to qualify for role: 3