Executive Administrator - Hospitality Operations

Black Desert Resort is an ultra-premium destination resort in Southern Utah redefining luxury hospitality through exceptional service, innovative experiences, and operational excellence. As the resort continues to expand, executive leadership requires a strategic partner capable of driving organizational priorities, managing cross-functional initiatives, and ensuring execution of key business objectives.

The Executive Administrator – Hospitality Operations serves as a trusted business partner to senior leadership, helping implement vision into execution while supporting organizational effectiveness across multiple disciplines.

The Executive Administrator – Hospitality Operations is a leadership position responsible for supporting the President of Hospitality while also providing executive-level partnership to the Area People Services Director and Director of Finance. This role goes far beyond traditional executive administrative responsibilities by serving as a project leader, operational integrator, and facilitator of cross-functional initiatives.

The Executive Administrator – Hospitality Operations support the execution of executive priorities, manages resort-wide hospitality projects, prepares executive communications, facilitates decision-making, monitors organizational performance, and ensures accountability across departments. The position requires exceptional business judgment, discretion, analytical ability, and operating in an evolving business environment.

• Executive Impact: Partner directly with senior executives to influence strategy and organizational success.
• High Visibility: Lead enterprise-wide initiatives that shape the future of one of the country's premier luxury resorts.
• Professional Growth: Gain exposure across hospitality operations, finance, people services, development, and executive leadership.
• Comprehensive Benefits: Health insurance, 401(k) with company match, paid time off, employee dining room, wellness programs, exclusive resort discounts, and employee hotel stay program.

• Minimum of five years of progressively responsible leadership, consulting, project management, operations, finance, or executive support experience.
• Hospitality, resort, luxury service, or executive leadership experience preferred.
• Exceptional project management and organizational skills.
• Excellent written, verbal, presentation, and executive communication skills.
• Advanced Microsoft Office skills, particularly PowerPoint, Excel and Word.
• Experience preparing executive presentations and board-level materials.
• Outstanding analytical, critical thinking, and problem-solving abilities.
• Ability to influence without direct authority and build relationships across all organizational levels.
• Demonstrated ability to manage multiple complex priorities while maintaining exceptional attention to detail.
• Highest level of integrity, confidentiality, and professional judgment.

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• →Serve as a trusted partner to the President of Hospitality.
• →Support the Area People Services Director and Director of Finance on high-priority strategic initiatives and organizational projects.
• →Coordinating initiatives across multiple departments and stakeholders.
• →Prepare executive presentations, board materials, business cases, dashboards, reports, and strategic communications.
• →Coordinate executive leadership meetings by developing agendas, facilitating discussions, documenting action items, and tracking follow-up.
• →Monitor progress of strategic initiatives and proactively identify risks, barriers, and opportunities.
• →Partner with department leaders to improve communication, and operational execution.
• →Support annual business planning, budgeting processes, forecasting, and organizational planning efforts.
• →Assist with ownership presentations, capital projects, resort initiatives, and executive reporting.
• →Coordinate confidential projects involving finance, people services, operations, legal matters, and organizational change.
• →Develop executive-level communications, talking points, correspondence, and presentations.
• →Build strong relationships across all departments to improve collaboration and organizational alignment.
• →Manage highly confidential information with the highest level of professionalism and discretion.
• →Occasionally coordinate executive travel, meetings, and logistics as part of broader strategic support responsibilities.
• →Be an active and trusted member of the senior leadership team.
• →Perform other duties as assigned.