Night Auditor

Embassy Suites by Hilton -Berkeley Heights, located in New Jersey, is seeking dedicated individuals to join our team! As a job applicant, you'll have the opportunity to work in a modern, all-suite hotel that offers exceptional service and amenities to our guests. With positions available in front desk, housekeeping, food and beverage, event planning, and more, there are ample opportunities for career growth and advancement. Our hotel features spacious suites, upscale facilities, and a warm and welcoming environment, creating an exciting work environment. As a member of the Embassy Suites Berkeley Heights team, you'll have the chance to provide outstanding service to our guests, work in a supportive team, and be a part of the renowned Hilton brand. Join us in delivering memorable hospitality experiences and become a valued member of our team at Embassy Suites Berkeley Heights!

Are you a detail-oriented individual who thrives in a fast-paced environment? Join our team as a Night Auditor and play a crucial role in ensuring the smooth operation of our hotel during the overnight hours. We are seeking a dedicated and responsible individual who is passionate about providing exceptional guest experiences.  

Summary:

• Perform front desk duties, such as guest check-ins and check-outs, during the night shift
• Process guest payments and maintain accurate records
• Conduct night audits to verify the accuracy of guest accounts and resolve discrepancies
• Assist guests with inquiries, requests, and any issues that may arise during the night
• Ensure the safety and security of the hotel premises during overnight hours
• Provide exceptional customer service and create a welcoming and positive atmosphere for guests
• Collaborate with other departments to address guest needs and ensure a seamless guest experience
• Maintain knowledge of hotel services, facilities, and local attractions to assist guests effectively

Join our team of hospitality professionals and contribute to the success of our hotel during the night hours. Apply now to become a Night Auditor and be part of a dynamic and supportive work environment where your dedication and skills will be valued, with opportunities for growth, competitive benefits, and a close-knit night team culture.

• Previous hotel experience a plus
• 1-2 years of experience as a Night Auditor or in a similar role preferred
• Prior cash handling experience is necessary
• High school diploma or equivalent required
• Strong attention to detail and ability to multitask in a fast-paced environment
• Excellent communication and problem-solving skills
• Read, write, and speak English fluently
• Ability to work independently with minimal supervision
• Strong computer skills
• Schedule: Overnight weekends and holidays required