APPLICATION PACKAGING ENGINEER

Empower AI is AI for government. Empower AI gives federal agency leaders the tools to elevate the potential of their workforce with a direct path for meaningful transformation. Headquartered in Reston, Va., Empower AI leverages three decades of experience solving complex challenges in Health, Defense, and Civilian missions. Our proven Empower AI Platform® provides a practical, sustainable path for clients to achieve transformation that is true to who they are, what they do, how they work, with the resources they have. The result is a government workforce that is exponentially more creative and productive. For more information, visit www.Empower.ai.

Empower AI is proud to be recognized as a 2024 Military Friendly Employer by Viqtory, the publisher of G.I. Jobs. This designation reflects the company’s commitment to hiring and supporting active-duty and veteran employees.

Empower AI is seeking an Application Packaging Engineer to package, test, secure, and deploy enterprise applications for thousands of endpoints supporting a Department of War agency across Pre-Production, NIPRNet, SIPRNet, and JWICS enclaves. The engineer analyzes application installation behavior and dependencies, engineers silent and STIG-compliant deployment packages (MSI/MSIX/App-V/Intune Win32), validates them in pre-production and the Digital Twin environment, and deploys them through MECM/SCCM and Intune with clean removal paths. The role owns the application catalog's quality and supports software lifecycle management by retiring end-of-life applications and supporting license reconciliation. This is a salaried, FLSA-exempt position in which you will independently analyze situations, determine the appropriate course of action, and exercise discretion and independent judgment on matters of significance to the program and its customers.

• Analyze application installers, dependencies, configuration requirements, and security constraints to engineer silent, repeatable, STIG-compliant deployment packages (MSI/MSIX/App-V/Intune Win32, PowerShell wrappers) for MECM/SCCM and Intune.
• Design and execute package testing in pre-production and the Digital Twin environment (install, upgrade, uninstall, coexistence, user acceptance) and document test evidence for Change Management.
• Maintain the enterprise application catalog and packaging standards, manage application versions and end-of-life removals, and support software license reconciliation and vulnerability remediation for third-party applications.
• Analyze deployment results and application-related incidents escalated from Tier II to determine root cause and remediate packaging defects.
• Design, engineer, test, and implement endpoint infrastructure solutions including hardened image pipelines, automated provisioning, configuration baselines, endpoint management platform enhancements, and VDI integration across multiple security enclaves.
• Support the evaluation and phased implementation of a Digital Twin capability for network and system modeling, including building and maintaining the pre-production replica, defining test procedures, and validating significant changes before production deployment.
• Develop engineering artifacts for Government approval: requirements, design documents, test plans and results, implementation and rollback plans, change packages, and as-built documentation.
• Engineer and integrate automation, AI/ML, and analytics capabilities (e.g., predictive analytics on service data, automated remediation, ServiceNow integrations) that improve support across all tiers, upon Government approval.

This position requires the ability to perform the below essential functions:

• Sitting for long periods
• Standing for long periods
• Ambulate throughout an office
• Ambulate between several buildings

• CompTIA Security+ CE, CySA+, or CASP+ CE; Microsoft 365 Certified: Endpoint Administrator Associate; VMware VCP.
• Experience supporting Department of War (DoW), DoD, or Intelligence Community environments across NIPRNet, SIPRNet, and JWICS enclaves.
• Experience building lab, pre-production, or digital twin environments for change validation and network modeling.
• Experience integrating AI/ML, RPA, or predictive analytics into IT operations, and familiarity with ServiceNow integrations and APIs.
• Familiarity with DoD Zero Trust Reference Architecture, DoDAF, and DoD ICAM Strategy.
• Experience with eMASS and RMF documentation.
• ITIL 4 Foundation certification.

All hiring and promotion decisions at Empower AI are based on merit to bring the best talent available to contribute to our firm’s overall success. It is the policy of Empower AI not to discriminate against any applicant for employment, or employee because of age, color, sex, disability, national origin, race, religion, or veteran status. Empower AI is a VEVRAA Federal Contractor.