Optical Assistant Receptionist

We’re proud to be an independent practice within the Hakim Group. Where patient care always comes first, and joining us as an Optical Assistant Receptionist means being the first welcome our patients recieve each day. You would be part of a team that values clinical freedom, supports your development, and encourages you to bring your personality and expertise to the role. We offer a welcoming, people first environment where your contributions are heard and your individuality is celebrated. Whether you're looking for the next step in your career or a fresh start in an independent practice that genuinely puts patients and people before numbers, this could be the right place for you.

• Your birthday off work
• No Sunday or bank holiday working
• Access to Westfield Health
• Retail discounts
• Access to discounted frames and lenses

We are looking for a part time Optical Assistant Receptionist to join us in delivering outstanding patient care. You’ll play a key role in managing administration duties, sharing knowledge on frames and fittings, and delivering ongoing care that makes patients feel confident, comfortable, and cared for.

This is a role for someone who genuinely enjoys helping people, our ideal candidate takes pride in offering honest advice, building trust with patients, and being part of a team that delivers a quality service while supporting one another. You’ll have the time, tools, and encouragement to do your job to a high standard, without feeling rushed or pressured. Collaboration is a big part of how we work, so you’ll play a key role in making sure every patient has a smooth, positive experience from start to finish.

As an Optical Assistant Receptionist, you’ll support patients with everything from booking appointments, frame styling and lens choices, fittings and adjustments, and aftercare. You’ll offer product knowledge that’s tailored to each person’s visual and lifestyle needs, and help manage more complex prescriptions with the support of the wider team. You’ll also assist with day to day practice tasks, contribute to the upkeep of displays and equipment, cleaning, and be a friendly, reliable point of contact for both patients and colleagues. Above all, you’ll bring a genuine interest in people, an eye for detail, and a caring, can do attitude to every part of your day.

Additional Information:

The shift pattern will be -

Monday, Tuesday, Thursday & every 3rd Saturday.

• This role is ideal for someone with previous experience working in optics, however no experience is necessary as full training will be provided.
• This role requires you to work every third Saturday.
• We are a small team, so from time to time you will be required to cover holidays, so some degree of flexibility is required.

Click apply below and we will contact you to arrange an interview