Kennel Assistant at State Road Animal Hospital

At State Road Animal Hospital, our experienced veterinary team is dedicated to providing the best and most up-to-date veterinary care. From wellness exams and vaccinations, surgical needs, nutrition counseling, diagnostics, and more–we are committed to helping our clients protect their pet's health for years to come. 

Reporting into the Practice Manager, the Kennel Assistant provides care to address the needs of patients that are visiting the practice for grooming and / or boarding.  The Kennel Assistant ensures that the boarding area is clean and safe for all patients by cleaning cages, runs, and ward areas and washing laundry.  The Kennel Assistant walks, feeds, and administers medication to patients (as needed and supervised by Doctor or Technician and based on confidence and experience).

• Patience & Compassion: Remaining professional while still making Doctors, teammates, clients, and patients feel as comfortable as possible regardless of the situation or challenges presented.
• Collaboration & Teamwork: Carefully coordinating actions with practice team members. Quickly incorporating feedback to ensure positive results.  Sharing ideas and being open to other’s ideas.  Continually looking for ways to help others.
• Communicating: Conveying boarding outcomes to clients and teammates to ensure successful client care.
• Active Listening: Following the expressed wishes of clients.
• Client Satisfaction: Ensuring all activities and interactions result in the highest level of client satisfaction.

• →Provides great care for patients visiting the practice for grooming and / or boarding.
• →Ensures patients are admitted noting the client’s specific instructions to ensure a quality outcome including contact information and pick up time.
• →Accurately and legibly records information related to the patient such as feeding schedules, appearance, and behavior during practice visit.
• →Observes patient’s appearance and activity for general physical condition, obvious signs of illness, disease and discontent.
• →Appropriately handles patients and as needed, properly restrains hard-to-control patients.
• →Walks patients several times a day to provide exercise and time for elimination of bowels and bladder.
• →Applies knowledge of normal food and liquid requirements and as required, provides special food and liquids.
• →Ensures patients are clean and fresh smelling and have been checked by a Technician / Doctor prior to discharge; ensures patient has all personal property upon exit.
• →Ensures cages and patients are properly numbered and identified and that personal property (toys, treats, blankets, leashes) are stored in the proper areas and identified.
• →Regularly cleans, disinfects and maintain kennels, cages, runs and stalls as often as is necessary to ensure no cages or kennels are soiled and odors are not apparent. Performs general cleaning in other areas of the hospital to control the spread of disease. Washes and sterilizes water and food bowls.
• →Launders and dries towels and blankets.
• →Walks hospital grounds regularly and cleans any trash and stool material; empties trash throughout the practice and grounds.
• →Performs other duties as assigned.

• Must be able to work Mondays, Wednesdays, and Fridays, and every other Saturday and Sunday.  Weekday hours: 7:45 AM - 12 PM, lunch from 12 PM - 2 PM, returning for evening shift 2 PM to 6 PM (or until all tasks are complete).  Weekend hours: Saturdays we are open from 8 AM to 1 PM, so shift would be from 7:45 AM to 1 PM, but the remainder of the weekend is flexible.  Dogs must be walked at 8 AM, somewhere between 11 AM and 1 PM for the mid-day walk, and not before 5 PM for the last walk of the evening.  Shift length varies depending on when employee wants to complete certain tasks that weekend. 
• Previous veterinary experience preferred
• Ability to lift patients up to 25 pounds; ability to lift patients over 25 pounds with assistance
• Practices OSHA safety techniques including proper PPE