Escrow Hazard Insurance Specialist I - Remote

We are seeking to fill the role of Escrow Hazard Insurance Specialist I. The ideal candidate enjoys collaborating with clients, industry partners and internal teams to maximize outcomes for homeowners. 

• Monitor third-party insurance vendor to ensure that all insurance bills are paid promptly, adequate coverage is held on all properties, lender-placed insurance procedures are followed properly, and all investor guidelines are followed• Monitor third-party insurance vendor to ensure insurance bills are paid promptly in accordance with all guidelines• Work with the third-party insurance vendor to ensure adequate coverage is held on all escrowed and non-escrowed properties • Ensure the proper processing of force-placed insurance in the event borrowers fail to provide proof of insurance coverage• In accordance with investor guidelines, monitor coverage amount requirements for both Hazard and Flood insurance• Deposit insurance refunds and research pending items• Request/monitor approvals to pay insurance on loans with disbursement stops• Process customer insurance issues via phone calls or written correspondence• Assist with payment of PMI/MIP payments when needed• All other duties as assigned.

• High School Diploma or equivalent required.• 1+ years of experience in mortgage loan servicing/lending (insurance company, escrow department, accounts payable, accounting clerk, or similar role may be acceptable)• Ability to manage time and priorities wisely• Ability to grasp concepts quickly, make sound decisions, and resolve issues• Ability to work in a high-volume and time-sensitive environment• Ability to work independently with minimal direction and effectively meet deadlines • Ability to collaborate with peers in a team environment to attain common goals • Ability to communicate effectively in writing, in person, and by telephone• Ability to use Microsoft Office products (Excel, Word, PowerPoint, etc.)• Ability to maintain strict confidentiality

At LoanCare, we don’t just service mortgage loans—we serve people. As a leading full-service mortgage loan subservicer, we deliver excellence to banks, credit unions, independent mortgage companies, investors, and the homeowners they support. Backed by the strength and stability of Fidelity National Financial (NYSE: FNF), a Fortune 500 company, we offer a career foundation built on integrity, innovation, and collaboration.

LoanCare’s Total Rewards Package offers a comprehensive blend of health and welfare, financial, lifestyle and learning benefits to support employee well-being and engagement. Highlights include:

• Health & Welfare Coverage: Optional medical, dental, vision, life, and disability insurance
• Time Off: Paid holidays, vacation, and sick leave
• Retirement & Investment: Fidelity National Financial matching 401(k) and employee stock purchase plans
• Wellness Programs: Access to mental health resources, including free Calm memberships, and initiatives that promote physical and emotional well-being
• Employee Recognition: Programs that celebrate achievements and milestones
• Lifestyle & Learning Perks: Enjoy discounts on gym memberships, pet insurance, and employee purchasing programs, plus access to a tuition reimbursement program that supports your continued education and professional growth.

• A culture that helps you thrive, with resources and support to fuel your growth
• Flexibility to work remotely, while staying connected through virtual engagement
• Opportunities to make a real impact in an industry that touches millions of lives
• If you're ready to grow your career in a place that values your contributions and empowers your success, we invite you to join our team.

We provide the necessary equipment; all you need is a quiet, private place in your home and a high-speed internet connection with a minimum network download speed of 25 megabits per second (MBPS) and a minimum network upload speed of 10 MBPS

LoanCare, its affiliates and subsidiaries, is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, protected veteran status, national origin, sexual orientation, gender identity or expression (including transgender status), genetic information or any other characteristic protected by applicable law.

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