VIP Experience Host - Seasonal

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Quick Summary

Overview

What you'll bring to the team VIP Experience Host (Seasonal) LEGOLAND California Resort Are you passionate about creating unforgettable guest experiences? Do you thrive in a fast-paced, interactive environment where no two days are the same?

Requirements Summary

Must be at least 18 years of age Prior customer service or guest-facing experience Comfortable engaging with guests continuously throughout the day Strong communication skills and ability to build rapport quickly Basic proficiency with Microsoft…

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Are you passionate about creating unforgettable guest experiences? Do you thrive in a fast-paced, interactive environment where no two days are the same? Join our team as a VIP Experience Host and help deliver personalized, high-touch experiences that our guests will never forget!

Requirements

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Responsibilities

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As a VIP Experience Host, you’ll act as a guide and ambassador for our guests, ensuring every moment of their visit is seamless, engaging, and memorable. Responsibilities include:

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Escort VIP guests throughout the park while providing tailored recommendations and insights
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Create personalized experiences based on guest interests, needs, and group dynamics
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Share knowledge of attractions, dining, and exclusive offerings
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Ensure guests arrive on time to scheduled experiences
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Maintain a high level of professionalism, discretion, and guest focus at all times
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Support overall park operations while prioritizing safety and guest satisfaction
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Occasionally assist with VIP experience sales and general guest support

We’re seeking individuals who are outgoing, self-motivated, and energized by working directly with guests all day.

Requirements

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Must be at least 18 years of age
Prior customer service or guest-facing experience
Comfortable engaging with guests continuously throughout the day
Strong communication skills and ability to build rapport quickly
Basic proficiency with Microsoft Office (Outlook, Teams, etc.)
Ability to work both independently and as part of a team

Requirements

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Experience in hospitality, entertainment, education, or tourism
Multilingual abilities (Spanish, Mandarin, or other languages are a plus)
Familiarity with theme park or resort environments

Flexible availability is required, including weekends and holidays
Priority scheduling needs are Sunday through Wednesday
Ability to work a variety of shifts, including full-day assignments
This is a Seasonal position with an end date of 10/31/2026.

Requirements

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May be required to stand/walk for over 12 hours in a single day
Ability to ride every ride/attraction at the Resort.
Often helps push strollers and assists carrying VIP guests’ personal items

This role is highly interactive and guest-facing, requiring energy, enthusiasm, and a consistently positive attitude. You’ll be part of a collaborative team that values creativity, accountability, and delivering exceptional experiences.

What We Offer

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What We Offer

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At LEGOLAND California Resort, we believe in creating a workplace where everyone feels welcome, valued, and included. We are committed to fostering a diverse and inclusive environment where our team members can thrive.