Specialist I, Prior Authorization
Quick Summary
Nice to Have
~1 min readThe Specialist I, Prior Authorization (PAS) will review, process, and troubleshoot incoming Prior Authorization requests for various medications. The Specialist I, Prior Authorization (PAS) will accurately process the requests according to regulatory and client specific guidelines. The PAS will work with other team members to meet the departmental performance metrics and maintain compliance. The PAS will work with clinical to ensure requests are processed accurately and timely. The PAS will process requests that come in via phone, fax, and web submission.
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Responsibilities
~1 min read- Research and analyze electronic and manual claims. Apply troubleshooting skills to resolve issues as allowed by the individual benefit
- Communicate prior authorization criteria to providers
- Act as a provider help desk specialist to aid providers in submitting prior authorization requests, providing formulary product information, and communicating prior authorization request status
- Develop and maintain knowledge of Medicare D, Medicaid, and/or Exchange programs
- Participate in ad hoc or regularly scheduled Prior Authorization projects or projects for other Navitus departments
- Protect all personal health information and abide by all HIPAA regulations and confidentiality requirements
- Utilize work down time for personal and professional development through such activities eLearning classes, participation in the Navitus CPhT program, and by continually reviewing all available resources used in prior authorization processing
- Maintain scheduled hours and demonstrate flexibility to aid in hour coverage
- Other duties as assigned
Requirements
~1 min read- A high school degree or equivalent. Post high school education desired such as L.P.N., Certified Pharmacy Technician, Medical Terminology, or Medical Transcriptionist
- Previous customer service experience required
- Previous data entry experience preferred
- Experience in health insurance/pharmacy insurance or managed care organization preferred
- Prior authorization processing experience desired
- Experience in a PBM or managed care call center desired
- Experience in a mail or retail pharmacy setting desired
- Experience with Medicare and/or Medicaid regulatory guidance desired
- Participate in, adhere to, and support compliance program objectives
- The ability to consistently interact cooperatively and respectfully with other employees
We are unable to offer remote work to residents of Alaska, Hawaii, Maine, Mississippi, New Hampshire, New Mexico, North Dakota, Rhode Island, South Carolina, South Dakota, West Virginia, and Wyoming.
Location & Eligibility
Listing Details
- Posted
- September 29, 2026
- First seen
- September 29, 2026
- Last seen
- October 3, 2026
Posting Health
- Days active
- 3
- Repost count
- 0
- Trust Level
- 67%
- Scored at
- October 3, 2026
Signal breakdown
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