Verification of Benefits Specialist (Greenbrook)

• Verify Patient Coverage: Review and verify insurance coverage and mental health benefits, including in-network providers, coverage details, and pre-authorization requirements.
• Secure Coverage: Collaborate with insurance companies to secure coverage quotes for patients' treatment plans.
• Maintain Records: Conduct thorough insurance research to identify the most cost-effective options for patients and maintain accurate, up-to-date patient insurance records in our electronic health record (EHR) system.
• Provide Documentation: Clearly and concisely document insurance payer plans, including patient coverage, cost share, access, and provider options.
• Collaborate and Report: Identify and report trends or delays with reimbursements and collaborate with management and clinical teams to find solutions to potential insurance barriers.

• Experience: A minimum of two (2) years of experience in healthcare insurance is required, with a focus on mental health benefits being a plus.
• Knowledge: A strong understanding of medical billing and coding practices.
• Skills: Excellent communication and interpersonal skills, with a patient-centered approach. Proficiency in Microsoft Office Suite (Word, Excel) and electronic health record (EHR) systems is required.
• Attributes: You must be able to work independently and as part of a team in a fast-paced environment and possess strong analytical and problem-solving skills.
• Passion: A passion for mental health advocacy and a commitment to reducing healthcare disparities.

Over 16 million Americans are affected by depression. Greenbrook TMS is changing the way that depression is treated, and YOU can be part of making a positive difference in the lives of patients by joining our amazing team! 

To learn our WHY: https://youtu.be/yrr-wlFftT0 | Patient stories on HOW we transform lives: https://www.greenbrooktms.com/patient-stories

*Applicants must be authorized to work for any employer in the US. We are unable to sponsor or assume responsibility for employment visa/work authorization at this time.

Greenbrook, a subsidiary of Neuronetics, is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Greenbrook makes hiring decisions based solely on qualifications, merit, and/or business needs at the time.

We are committed to providing equal employment opportunities to individuals with disabilities and protected veterans.

GBSP25