Care Management Support Specialist I

• High school diploma or equivalent (GED)
• Prior experience in a medical front office, hospital patient intake, or medical claims processing — or an equivalent combination of education and experience
• Experience working with claims, utilization management, care management, or revenue cycle data
• Experience working with healthcare administrative data (claims, eligibility, benefits, billing, or authorizations)
• Experience preparing reports, summaries, or dashboards for operational or leadership review

• Proficient in Microsoft Office (Excel, Word, PowerPoint, Outlook) and Adobe products
• Experience with Airtable and Power BI
• Accurate data entry skills (40 WPM)
• Data analytics and analysis capability
• Finance or bookkeeping knowledge, skills, and terminology
• Knowledge of medical terminology; ICD-10, CPT, and HCPCS coding a plus

• Competitive base salary and benefits effective day one
• Comprehensive medical and dental through our own health solutions (yes, we use what we build)
• Paid Time Off—rest and recharge time is non-negotiable
• Mental health support, retirement planning, and financial protection
• Professional development with clear career progression and learning budgets
• Mission-driven culture where diverse perspectives drive real impact on people's health

Want the full picture? Visit personifyhealthbenefits.com to explore our complete benefits package, wellness programs, and other employee perks.

Compensation: This position offers a base salary range of $20.00-$23.00 per hour, depending on location, skills, and experience. You're eligible for our full benefits package starting day one.

Our Commitment: Personify Health is an equal opportunity employer committed to diversity, equity, inclusion, and belonging. We cultivate a work environment where differences are celebrated, and employees of all backgrounds are empowered to thrive—because diversity is core to who we are and critical to our work in health and wellbeing.

Stay Safe: Personify Health will never ask for payment or sensitive personal information like social security numbers during hiring. All official communication comes from verified company email addresses and or our secure applicant tracking system. Suspicious requests? Report them to talent@personifyhealth.com. View all legitimate openings at personifyhealth.com/careers.