Case Manager - Criminal Justice Services

Salt Lake County invites you to explore our exciting career opportunities. We seek highly enthusiastic individuals to enrich our County with your experience and talent. If you enjoy working in a team environment that is committed to changing the lives of its community, please keep reading.

At Salt Lake County our culture is woven into all aspects of our work and our employees’ lives, from the way we treat each other to the way we support the community.  To promote and foster a fun and healthy work environment, we appreciate employees through great benefits, a healthy work life balance and room to grow and develop.

Peers who are motivated to make a difference in the lives of those we serve. We serve Salt Lake County and envision a safe and beautiful place for all to live, work and have fun. Salt Lake County is about connecting people and championing our community.  Community is more than a place….its our heart and service that bring us together.

Working for Salt Lake County is more than just a paycheck.  A career with /Salt Lake County includes several benefits and perks.  We support our employees with 12 Holidays, up to 24 vacation days, 12 sick days and one personal day every year.  

Provide case management utilizing acceptable case management practices addressing community safety, and client needs, and ensuring compliance with court directives.

Bachelor's degree from an accredited college or university in Social Work, Psychology, Sociology, Social Sciences, Criminal Justice, or an equivalent combination of related education and experience.

Due to the nature of this position, the successful applicant must pass a required background check through fingerprinting and enrollment in the continuous RAP Back (Record of Arrest and Prosecution Back) program in accordance with current County Human Resources policy requirements.

• Refers clients for court-ordered services. Utilizes acceptable case management practices regarding maintenance of the file and updating computerized case management system with all required information.
• Provides appropriate level of supervision, identifies criminogenic needs, and creates a plan to reduce failure to appear and/or risk of further offenses.
• Addresses criminogenic needs, reviews progress, provides immediate short-term crisis assistance, and identifies further intervention as needed.
• Assesses readiness to change, identifies barriers, provides support, and collaborates to facilitate positive changes.
• Interacts with criminal justice agencies, treatment agencies, and other agencies providing services to clients to promote the client’s best interests.
• Attends order to show cause hearings, review hearings, and evidentiary hearings at District and Justice Courts.
• Conducts Presentence Investigation interviews, when required, following established PSR procedures and approved client questionnaires; compiles professional investigation reports, and submits to court in accordance with established agency procedures.

• Computer software related to job-specific duties
• Research and report writing techniques
• Interviewing methods and techniques
• Community social services agencies
• Crisis intervention techniques
• Basic structure of the criminal justice system
• Case management procedures and techniques
• Substance abuse and addiction

• Work with computers and computer software related to job-specific duties
• Respond to and resolve problems related to client crises
• Conduct client interviews
• Make referrals to community social services agencies
• Effectively manage a caseload
• Recognize and understand substance abuse and addiction
• Navigate criminal justice records and research client cases
• Act independently while being part of a team
• Organize and schedule own work efficiently
• Interact with clients using a problem-solving approach
• Prioritize and perform multiple tasks in a timely manner
• Respond professionally in stressful situations
• Express self clearly and concisely orally and in writing
• Deal effectively with people from various socioeconomic backgrounds

WORKING CONDITIONS AND PHYSICAL REQUIREMENTSWork duties are typically performed in a general office setting. Travels to locations throughout the County.