RN Intake Coordinator

At Brighton/Suncrest Hospice our goal is to change the expectation of hospice care in your area by providing exceptional care and service to our patients.  This is achieved by allocating the resources to increase our staff to patient ratios, thereby increasing clinical visits while lowering clinician caseloads. We are proud to be a Community Health Accreditation Partner (CHAP) certified hospice. If you have a commitment to providing the highest quality of care to patients and their families, we would like to hear from you!

Schedule: Tuesday-Saturday 10AM-6:30PM

• Answers telephone inquiries and channels them appropriately
• Assists with tracking and processing referrals
• Assist with audits and chart reviews as assigned
• Uploads documents to electronic medical records system
• Provides feedback on process and flow improvement
• Assists with scheduling goals of care and admission visits
• Work with sales team to receive incoming referral information
• Ensures the patient’s chart in our EMR system and the consents are compliant.
• Other duties as assigned by Director of Intake
• Audits all necessary paperwork on all new patients and ensures that they are completed in a timely manner and in accordance with policies and procedures.

• 1 year of hospice experience preferred
• Active RN license in California
• Strong computer and compliance skills
• Strong ability to multi task and prioritize
• Working knowledge of business management, governmental regulations, Conditions of Participation, State hospice regulations and CHAP standards.
• Excellent telephone and customer service skills
• Proficient with medical terminology