Dispatch Agent (Operations) - Newcastle Airport

Swissport is an award winning, leading provider of ground and air cargo services, dedicated to delivering efficient and reliable solutions to airlines and airports worldwide.

As a Dispatch Agent with Swissport, you will be responsible for coordinating the movement of cargo and ensuring timely and accurate dispatch of shipments to their designated destinations.

• →Prepare necessary paperwork and documentation for flight crew, including flight plans, load sheets, and fuel data.
• →Communicate aircraft fuel and load data accurately to flight crew and load control, ensuring compliance with safety and operational requirements.
• →Liaise with all stakeholders, including ground crew, flight operations, and airport authorities, to ensure the aircraft is loaded as per specifications and operational requirements.
• →Prioritize tasks and manage the turnaround of aircraft from arrival to departure, ensuring efficiency and adherence to schedule.
• →Operate aerobridges and aircraft stand guidance systems safely and effectively to facilitate aircraft boarding and disembarkation.
• →Drive various vehicles airside, including cars, vans, and minibuses, in accordance with airport regulations and safety protocols.
• →Perform aircraft weight and balance calculations as required, ensuring compliance with safety regulations and operational standards.
• →Ensure deployment of the environmental processes and procedures. Referring to the QHSE Manual. 

• Previous experience in aircraft ground operations, ramp handling, or a similar role is advantageous.
• Knowledge of aircraft loading procedures, weight and balance calculations, and aviation safety regulations.
• Excellent communication skills with the ability to liaise effectively with stakeholders at all levels.
• Strong organizational skills and the ability to prioritize tasks in a fast-paced environment.
• Flexibility to work varied shifts, including early mornings, evenings, weekends, and holidays, based on operational requirements.
• Valid FULL UK MANUAL driver's license and ability to operate vehicles airside in compliance with airport regulations.