WinMagic SecureDoc Enterprise Server Administrator (Remote)

mid

OtherAdministrator

0 views0 saves0 applied

Apply Now

Quick Summary

Overview

Overview Tier One Technologies is hiring a WinMagic SecureDoc Enterprise Server Administrator to support our direct U.S. Government client. This remote Contract-to-Hire position will be originated in Raleigh, NC.

Key Responsibilities

Provide support for the Full Disk Encryption infrastructure for our customer’s Endpoint Technology Engineering Infrastructure team.

Requirements Summary

A degree from an accredited College/University in the applicable field of services is preferred. 4 additional years of relevant experience in lieu of a college degree is required.

Technical Tools

customer-support

Tier One Technologies is hiring a WinMagic SecureDoc Enterprise Server Administrator to support our direct U.S. Government client.
This remote Contract-to-Hire position will be originated in Raleigh, NC.
SELECTED CANDIDATES WITHOUT REQUIRED CLEARANCE WILL BE SUBJECT TO A FEDERAL GOVERNMENT BACKGROUND INVESTIGATION TO RECEIVE IT.

Responsibilities

~2 min read

→Provide support for the Full Disk Encryption infrastructure for our customer’s Endpoint Technology Engineering Infrastructure team.
→Work with Full Disk Encryption requirements mandated by CISO as part of adhering to portions of the AS-805 Information Security Handbook specifically sections 9-7.1 Encryption.
→Help managing the WinMagic SecureDoc Full Disk Encryption Infrastructure via the SecureDoc management platform.
→Design and enhancements to Full Disk Encryption (SecureDoc) and remote support platforms (Dameware).
→Perform integration testing of new hardware devices for compatibility with (SecureDoc) and remote support platforms (Dameware).
→Maintain full disk encryption (SecureDoc) and remote support platforms (Dameware) keeping them up to date and secure.
→Manage and maintain WinMagic SecureDoc infrastructure components.
→Keep Full Disk Encryption and remote support platforms up to date and secure.
→Provide day-to-day internal customer support (CISO, postal inspectors, postmasters, sales, clerks, etc.).
→Participate in the preparation of materials and oral presentations for customers and management.
→Play a lead role in meetings relating to specific technical projects or tasks.
→Respond promptly to incidents in ServiceNow.
→Diagnose and repair system problems working closely with vendor support for all servers, software and other hardware directly or with team members.
→Test latest encryption software packages against current and future hardware and software platforms to ensure compatibility with the latest business refresh efforts.
→Evaluate program failures and implement remediation solutions for success.
→May lead project teams within assigned unit develop, plan and manage project tasks.

Requirements

~1 min read

A degree from an accredited College/University in the applicable field of services is preferred. 4 additional years of relevant experience in lieu of a college degree is required.
8+ years of experience working with various Endpoint encryption products.
Expert knowledge of PC hardware, including BIOS (Basic Input/Output System) and UEFI (Unified Extensible Firmware Interface), as well as experience integrating docking stations and installing and troubleshooting firmware updates.
Ability to provide expert-level end-user support and resolve escalated technical issues.
Strong knowledge of multiple versions of endpoint products, including testing and validation capabilities.
Hands-on incident escalation and remediation, including documentation of incident response workflows.
Excellent communication skills.
Must be eligible to obtain a Position of Public Trust clearance.
All candidates must be a US Citizen or have permanent residence status (Green Card).
Candidate must have lived in the United States for the past 5 years.
Cannot have more than 6 months travel outside the United States within the last 5 years. Military Service excluded.