Back Office Assistant

As a full-time team member, you will have access to a range of benefits to include: Health Care Plan (medical, dental & vision), Retirement Plan with a generous company match, Life Insurance, Paid Time Off (because we work hard and play hard), Short-Term (at no cost to you) and Long-Term Disability...not to mention a team of smart, passionate and friendly people!

Patient Intake and Office Visit Preparation:• Complete chart preparation by reviewing last visit note, ensuring all outside orders (laboratory, imaging, etc.) are available and determine if phlebotomy will be required prior to Visit.• Prepares for, set up and assists with examinations, procedures, and treatments per protocols, policies, and procedures.• Ensures efficient patient flow by rooming patients in a timely manner and assisting the provider with staying timely on their schedule.• Obtains patient's health history, medications, and chief concern, and accurately enters the information into Electronic Medical Record system (EMR). • Reviews previous medical information and gathers any relevant updated health information from the patient to inform the provider.• Performs any preliminary physical tests and obtains and records vitals, weight, and measurements.• Sets up any additional diagnostic and/or treatment equipment, along with performing diagnostic tests.

Additional Provider Support:• Perform new patient intake prior to appointment.• Obtains appropriate written patient consent forms.• Performs testing and/or sample collection including blood draws, injections, cultures, biopsies, urinalyses, etc.; ensure all collected samples are properly labeled and transported in a timely fashion.• Assists provider during patient exams / minor surgical procedures and may include microscope set up, catheterization, change dressing, and staple or suture removal.• Administers and provides medication and immunizations as ordered.• Handles medication refill requests in accordance with practice procedure.• Dispenses appropriate educational materials to support health maintenance and/or to promote understanding of tests/procedures.

Demonstrates excellent customer services skills, and supports the model of patient and family centered care in all interactions

• →Chaperones providers during patient exams
• →Inventories and restocks supplies as needed
• →Sanitizes rooms and equipment, getting them prepared for the next patient
• →Perform other duties as assigned within scope of the practice

• High school diploma or its equivalent.
• Certified Clinical Medical Assistant (CCMA). 
• A combination of work experience combined with graduation from a certified Medical Assistant program is acceptable.
• 1 year experience at an OBGYN office (preferred).
• Excellent interpersonal skills
• Ability to communicate clearly and effectively with patients, and other external parties in a courteous and friendly manner at all times
• Must be detail-oriented and highly organized
• Must be able to multi-task while working in a fast-paced medical office

Because we do things a bit differently here. We’re a rapidly growing network of Obstetrics and Gynecology practices, and while it’s important to know what we are, it’s more important to know what drives us - our mission is to improve the lives of our healthcare partners and their patients. Our actions speak louder than those words. We invest in our talented teams and our connection to our core values last longer than a quick glance through the employee handbook - we live them every day! TWH is a place where careers thrive for those who believe the right team can achieve anything.

Together Women’s Health (TWH) is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.