Clerk - Parks and Facilities

Perform clerical functions for the Parks and Facilities division.

Receive, process, distribute and track a variety of permit applications. Assist with the permitting process and ensure application packages are complete. Enter and update permit-related transactions including conditions, deposits, and fees, into the computerized system; prepare documents for a variety of permits and services, request and collect permit-related deposits, refunds and fees, maintain records of payments; process deposit refunds.

Respond to enquiries from the public, other departments and outside agencies by providing general information on Parks and Facilities programs and services; scheduling on-site appointments, directing enquiries to appropriate City Department or division. 

Maintain a variety of manual and computerized spreadsheets, records and related files. Assist with data entry, enter and close Calls-for-Service and perform payroll time entry. Type a variety of letters, reports, minutes and agendas, memos, forms, invoices, requisitions, inventory sheets and reports from typed or handwritten copy; coordinate training schedules for sessions; complete expense claim forms.

Operate a variety of office equipment; sort and distribute mail and deliveries; order and maintain office supplies and other general equipment as required.

Perform related duties where qualified.

Work is generated by the permit application process or is assigned by supervisor.

Work is reviewed through discussions with the Supervisor.

Issues such as deviations from established procedures are referred to Supervisor.

Sit or stand with arms unsupported while keyboarding. (frequent)

Normal.

Focus on a variety of source data and computer screens for short periods. (often)

Office.

Organize and prioritize work.

Maintain accurate records.

Deal with the public & outside agencies in a courteous and tactful manner.

Understand and apply techniques of office procedures.

Establish and maintain effective working relationships.

Type 60 wpm working level operation of current City of Victoria word processing, spreadsheet and database programs.

Communicate effectively.

High school graduation.

2 years of related experience.

or an equivalent combination of education and experience.

May be requested to substitute in a more senior position.

To apply for this opportunity, you will need to create an online profile or log back into our career portal at www.victoria.ca/jobs - only online submissions will be considered. All applications must be submitted online by 4:30 pm on the closing date noted on the posting. Please be prepared to provide proof of qualifications as outlined in your resume. 

The City of Victoria is committed to integrating equity, diversity, inclusion, and accessibility into our programs, policies, spaces, and services. Our goal is to cultivate a diverse and inclusive workforce that reflects the community we serve and aim to become. Individuals who are Indigenous, racialized, immigrants, persons with disabilities, 2SLGBTQIA+, or facing any additional barriers are encouraged to apply. Accommodations will be available upon request throughout the application and selection process. 

If you require assistance, please email us at careers@victoria.ca.