carfax1mo ago

National Account Manager

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OtherNational Account Manager

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Key Responsibilities

Build relationships at all corporate levels of influence within the assigned customer base. (President, CFO, COO, VP Marketing, CTO,

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OtherNational Account Manager

~1 min read

→Build relationships at all corporate levels of influence within the assigned customer base. (President, CFO, COO, VP Marketing, CTO, E-commerce)
→Cultivate new business development opportunities
→Function as the organizational leader by coordinating all aspects of client interaction across all internal, and customer-facing teams
→Review and analyze customer performance data and metrics
→Manage all phases of new onboarding: implementation, deliverables, training
→Respond rapidly to customer needs and provide exceptional levels of customer service

10 + years of automotive account management experience.
Demonstrated ability in developing relationships at the corporate level within top dealer groups
Must be a strong collaborator, and have demonstrated ability in developing relationships internally
Road Warrior Mentality- this role requires frequent travel within your immediate region, and some overnights to more extended parts of the territory
Proven ability in value creation and account planning
Ability to run an agenda driven meeting either virtually or in person
A focus on a great customer experience and attention to detail in ongoing account management efforts
Knowledge of dealer management software systems (plus)
Must be a strategic thinker and problem solver

What’s in it for you: