Collections Specialist

Accounts Receivable Customer Reconciliation Analyst
Cargomatic Inc.
Location: Norfolk, VA

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  Review and research a high volume of transactions, documenting issues and identifying root causes.

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  Perform weekly and month-end reconciliations and roll-forward analysis on AR accounts.

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  Partner with operations and customers to resolve short/over payments and unapplied cash.

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  Prepare and process account adjustments to ensure accuracy of financial records.

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  Utilize advanced Excel skills (pivot tables, macros, VBA, Power Query) for reconciliations and reporting.

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  Collaborate with internal teams to improve invoicing, reporting, and financial process controls.

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  Provide excellent customer service regarding AR account inquiries.

• Bachelor’s or Associate Degree in Accounting, Finance, or related field.

• 3+ years of AR, reconciliation, or collections experience (transportation/logistics experience is a plus).

• Strong Excel skills (pivot tables, macros, VBA, Power Query).

• Experience reconciling and collecting on large or complex customer accounts.

• Highly detail-oriented, with strong problem-solving and communication skills.