Classrooms Program Administrator

Canada·Edmontonmid

OtherAdministrator

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Overview

A Rewarding Career at CASA Mental HealthAre you passionate about creating hope for children, youth and families? At CASA Mental Health,

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OtherAdministrator

A Rewarding Career at CASA Mental Health
Are you passionate about creating hope for children, youth and families? At CASA Mental Health, every role contributes to our vision of a community where all children and youth are empowered to thrive.

Job Details
Salary: $55,053 to $82,580
Vacation: 20 Days
Shift structure: Monday to Friday, 7.25 hours per day
Primary location: Edmonton or Calgary (Remote)
Union: Exempt
FTE: 1.0
Status: Permanent
Remote/Multi-site

About the Program
You will be a part of a team that works within community schools, right where children live and learn. The CASA Classrooms program provides individual and group therapy, psychiatric care, medication management and schooling according to each student’s individual need. CASA Classrooms are CASA’s model for school-based mental health service. The program is delivered in partnership with the Government of Alberta, community partners and school divisions.

About the Role
The Program Administrator provides provincial coordination and operational oversight for administrative activities supporting the CASA Classrooms program. The role primarily supports the administrative functions for all Program Managers and supports CASA Classroom teams to coordinate administrative workflows, support consistency across regions and facilitate effective communication, scheduling and documentation practices. The Program Administrator supports smooth program functioning by overseeing shared administrative processes, managing escalations, coordinating onboarding and training logistics, and maintaining program-level tracking and reporting tools. The role applies sound judgment, manages competing priorities and supports alignment across multiple sites within a provincially-coordinated environment.

The Classrooms Program Administrator will:

Provide provincial coordination of administrative operations supporting the CASA Classrooms program across all regions.
Act as the primary administrative partner to Program Managers for CASA Classroom-related operational needs.
Coordinate regional administrative workflows to ensure consistency, efficiency, continuity of programming and program alignment.
Monitor operational issues, trends and risks impacting CASA Classrooms administration and escalate appropriately.
Coordinate updates to templates, trackers, shared inboxes, calendars and documentation practices as necessary to ensure consistency.
Coordinate administrative onboarding logistics for new CASA Classrooms staff, including timelines, documentation, access coordination and training requirements.
Support continuity by documenting processes and ensuring administrative knowledge is maintained and accessible.
Coordinate scheduling and logistics for provincial meetings, Program Manager meetings and working groups.
Manage or oversee shared inboxes and calendars related to CASA Classroom operations, ensuring timely and appropriate responses.
Facilitate communication between Program Managers, CASA Classroom teams and external partners as required.
Prepare summaries, reports and data extracts to support Program Managers and leadership decision-making.
Coordinate administrative aspects of ordering, VISA reconciliation, billing, invoicing or reporting processes as required

Knowledge, Skills and Abilities

Proficiency in Microsoft 365 Suite including SharePoint, Teams, Outlook and Excel.
High level of accuracy with data entry.
Excellent verbal and written communications skills.
Excellent attention to detail, multitasking, organizational and time management skills.
Demonstrated ability to take initiative, prioritize and navigate shifting priorities as needed.
Must be able to complete assigned duties independently and take strong initiative to action decisions and identify future direction.
Ability to work with sensitive and confidential materials and maintain a high level of confidentiality.
Ability to transcribe information and create meeting minutes from recordings or meetings.
Ability to maintain accuracy while multitasking or working under pressure.
Minimum typing of 50wpm with 95 per cent accuracy.

Qualifications and Experience

Bachelor’s degree or diploma in business administration, office management or a relevant field, or related equivalency.
A minimum of five years of related administrative experience or related equivalency.

Conditions of Employment
A satisfactory Criminal Records Check with Vulnerable Sector Search and Child Intervention Check. This would be the financial responsibility of the successful candidate.

Your Well-Being Matters

At CASA, we know a career in mental health is more than just a job, it’s a calling. That’s why we take care of the people who make that care possible. We offer competitive benefits, opportunities for growth, and the support you need to rest, recharge and continue making a difference.

What We Offer:

Employer-paid health and dental benefits, including $750 per paramedical practitioner and $2,000 annually in mental health services.
Flexible Spending Account that allows you choose between Health Spending, Personal Spending, your RRSP or CASA Pension Plan.

Defined contribution pension plan with generous employer match.
Five paid wellness days plus a holiday break in December to spend time with loved ones.
Paid time off for illness, bereavement, moving and education.
Up to 12 weeks parental leave top-up so you can spend precious time with your new addition.
Access to our Employee Assistance Program (EAP) and a range of employee discounts.
Ongoing learning and growth opportunities including annual training events such as Indigenous Learnings Day.
Recognition and community-building through employee appreciation events, team celebrations and opportunities to connect across CASA locations.

Apply today to start making a difference for Alberta’s children and families!

Your success matters to us. If there is anything we can do to make the application or interview process more accessible for you, please let us know at recruitment@casaservices.org

Closing Date: 8 September 2026

Please quote the following competition number in your application materials 26-133.