Community Outreach Coordinator - CFSD

Catholic Charities of Baltimore, Family Service Division is seeking a Community Outreach Coordinator who mobilizes the support of community groups and individuals to benefit the behavioral health programs of Catholic Charities of Baltimore. Leads recruitment, education, and engagement initiatives of the Volunteer Services Department, forming strategic partnerships within the larger community to increase trauma understanding, volunteerism, and in-kind (non-cash) giving. 

• →Builds ongoing relationships with community stakeholders to deepen their understanding of and increase their involvement in children’s mental health programming.
• →Identifies and cultivates new donor and volunteer prospects to support the strategic goals of programs. Prepares for and actively participates in community events to represent programs, educate the public on the needs and challenges of those we serve, and promote trauma-informed care philosophies and program initiatives aimed at enhancing children’s resilience.
• →Manages in-kind (non-cash) donation drives, including the Season of Wonder holiday campaign, and oversees ongoing donations to support various behavioral health programs. Ensures accountability and proper stewardship of all managed resources.
• →Gathers ongoing input on program needs, maintains and updates web-based wish lists, attends staff meetings as required, and serves as a liaison with Development and Communications.
• →Supervises and directs volunteers supporting these activities, maintaining accountability for quality and completion.
• →Manages the holiday giving campaign (October–December), ensuring all residential children’s and unit gift requests are accurately fulfilled with donated gifts and tracking completion to meet campaign goals.
• →Performs other duties as assigned.

• Bachelor's degree in communications, business, marketing, or any related field.
• 2 years previous experience managing data and working with events and/or volunteers, including those in a leadership
• An equivalent combination of education and experience may be considered as a substitution.

• Hybrid work options are available, contingent upon business needs and performance expectations in alignment with the Agency’s policy.
• Remaining in a stationary position, often standing or sitting for prolonged periods.
• Moving about to accomplish tasks or transitioning between different work sites, which may involve walking, standing, or traveling to various locations as required by the role.
• Adjusting or moving objects up to 50 lbs in all directions, which may include lifting, carrying, pushing, pulling, or repositioning items as necessary to perform job duties.
• Assessing the accuracy, neatness and thoroughness of the work assigned.
• Engaging in communication with others to exchange information, which may involve speaking, listening, writing, or using electronic communication methods to ensure clear and effective understanding. This includes both verbal and non-verbal interactions with colleagues, clients, or external parties.
• Hearing and vision abilities, with or without correction, sufficient to drive safely and effectively observe and communicate with others.

• Exhibits exceptional planning and organizational skills, ensuring tasks are executed efficiently.
• Exhibits strong relational and supervisory skills, fostering positive relationships and team dynamics.
• Acts with discretion, tact, and professionalism in all situations, maintaining confidentiality and integrity.
• Must possess excellent interpersonal and problem-solving skills and be able to present a professional and articulate image in person and in
• Ability to act with discretion and professionalism in all situations.
• Requires proficiency in using computer systems and software to perform job function, including but not limited to, basic Windows PC, web browsing (i.e., Chrome, Internet Explorer, etc.), and Microsoft Outlook. Knowledge of other Microsoft Office applications, such as Word, Excel PowerPoint, Teams, and OneDrive is preferred.