Security Officer

Join Cleveland Clinic’s Mercy Hospital where research and surgery are advanced, technology is leading-edge, patient care is world-class, and caregivers are family. Officially becoming a full member of the Cleveland Clinic Health System in 2021, Mercy Hospital offers a wide variety of medical specialties to the communities in and around Stark County. Here, you will work alongside passionate and dedicated caregivers, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world.   

As a Security Officer (unarmed), you’ll play an important role in creating a safe, secure environment for patients, visitors, caregivers, and staff. This position offers more than day-to-day security responsibilities. It’s an opportunity to build valuable skills, grow within a respected organization, and become part of a team committed to safety, service, and integrity. 

Career development is a key part of this opportunity. Security Officers work alongside Police Officers, gaining firsthand exposure to a broader range of security and public safety responsibilities. This close interaction provides opportunities to learn from experienced professionals, build relationships, and gain an inside look at potential career paths within the field. For those interested in advancing their careers, the role can provide valuable mentorship and a foundation for future growth. 

In addition to professional development, caregivers have access to competitive benefits, including dual-delivery retirement benefits, along with the opportunity to build a long-term career with an organization known for its reputation, excellence and commitment to its people. Whether you’re beginning your security career or looking for an opportunity to grow, this role offers the support, experience and career pathways to help you move forward.  

A PRN (as needed) caregiver in this position works varying shifts.

A caregiver who excels in this role will:  

• Perform proactive monitoring of timely responses to potential/actual security threats. 

• Deter vandalism, theft, and property abuse through routine patrols of all hospital property to include inside areas as well as all parking lots and decks. 

• Protect patients, visitors, and caregivers by providing escorts and eliminating safety hazards.  

• Enforce Cleveland Clinic facility policies (e.g., parking regulations, visitation policies, drug enforcement, tobacco free/smoking policy, etc.). 

• Maintain knowledge of and follow policies and procedures regarding alarms and emergency/disaster preparedness plans. 

• Facilitate planned drills and simulations. 

• Complete mandatory education and training in order to maintain organization and department-specific competencies and requirement to include de-escalation training provided by department within the first 6 months of hire, taser training and certification within the first year and as required after.  

• Provide information and assistance to caregivers and visitors to promote their safety on the premises. 

• Conduct Emergency Department metal detector searches using a magnetometer and/or hand-held scanning devices. 

• All patients and visitors entering the Emergency Department will be searched and all bags, backpacks, briefcases, knapsacks, purses, or parcels will be placed on a table and searched. The Security Officer will want all new admissions to the Emergency Department, inclusive of the belongings and/or the patient as appropriate. When completed, this activity must be called in to dispatch via radio to be logged. 

Minimum qualifications for the ideal future caregiver include: 

• High School Diploma or GED 

• Ohio Valid Driver’s License (VDL) and eligible insurance 

• One year of experience in Criminal Justice, Private/Public/Military Security and/or related law enforcement fields  

• OR Ohio Peace Officer Training (police) Academy Certification 

Preferred qualifications for the ideal future caregiver include: 

• Completion of Ohio Peace Officer Training Commission (OPOTC) approved Private Security Academy 
  

• Typical physical demands require full body motion, physical strength and stamina sufficient to chase, apprehend and subdue criminal suspects, and respond to crisis interventions and medical emergencies.
• Requires extensive walking and standing for prolonged periods of time.
• Must have good eye/hand coordination and able to pass annual eye (with appropriate corrections) and hearing tests.

• Follows standard precautions using personal protective equipment as required.

The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our drug free environment. All offers of employment are followed by testing for controlled substances.

Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.

Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility. 

If applying for a Florida position, please see the following website for more information on the background screening requirements required by the Agency of Health Care Administration: https://info.flclearinghouse.com/

Please review the Equal Employment Opportunity poster. 

Cleveland Clinic is pleased to be an equal employment opportunity employer.