GM Ops - Cabinet Manufacturer

Confidential Client | Custom Cabinetry & Millwork Manufacturing

Our client is seeking a highly experienced and hands-on General Manager to lead all aspects of operations for a custom cabinetry manufacturing business. This individual will have full accountability for operational performance, including P&L ownership, production excellence, quality, safety, and team leadership across a workforce of 120+ employees.

This role requires a deep understanding of high-end custom cabinetry and millwork manufacturing, including finishes, quality standards, and precision production processes. The ideal candidate is a proven leader who can balance strategic vision with shop-floor execution, driving operational efficiency while maintaining craftsmanship excellence.

The General Manager will report directly to the CEO and serve as a key member of the leadership team, regularly presenting KPIs, financial performance, and operational insights to the Board and executive leadership.

• Report directly to the CEO, acting as the senior operational leader of the business
• Prepare and present KPI dashboards, financial performance, and operational updates to the Board and executive leadership
• Translate business strategy into actionable operational plans and measurable outcomes
• Provide data-driven recommendations to support growth, investment, and operational decisions

• Lead all day-to-day operations across manufacturing, production, engineering, and support functions
• Oversee a workforce of 120+ employees, ensuring productivity, engagement, and accountability
• Drive efficient workflow, capacity planning, and on-time project delivery in a custom, project-based environment
• Maintain alignment between design, engineering, production, and installation teams

• Own full P&L responsibility, including budgeting, forecasting, and cost control
• Drive profitability through operational efficiency, waste reduction, and improved throughput
• Monitor and report on key financial and operational KPIs, including labor efficiency, margins, and job costing
• Leverage QuickBooks (ERP/accounting system) to manage financial visibility, reporting accuracy, and operational insights

• Ensure superior execution of custom cabinetry and architectural millwork, including finishes, detailing, and installation readiness
• Uphold rigorous quality standards, achieving high first-pass yield and minimal rework
• Partner with engineering and drafting teams to ensure manufacturability and precision
• Oversee materials sourcing, vendor relationships, and purchasing strategies

• Lead implementation of Lean Manufacturing, Kaizen, and continuous improvement initiatives
• Optimize workflows and systems (including QuickBooks and production tracking tools) to enhance visibility and efficiency
• Improve production throughput, reduce lead times, and increase on-time delivery performance

• Maintain full accountability for onsite safety programs and OSHA compliance
• Promote a culture of safety, accountability, and operational discipline
• Ensure adherence to all regulatory and environmental standards

• Build, mentor, and develop high-performing leadership teams across operations
• Foster a culture of accountability, craftsmanship, and continuous improvement
• Lead hiring, training, and workforce development initiatives
• Drive clear communication from executive leadership to the shop floor

• 10–15+ years of leadership experience in custom cabinetry, millwork, or related manufacturing
• Proven success managing large-scale operations (100+ employees)
• Demonstrated ownership of P&L and operational performance
• Experience presenting to executive leadership and/or Board-level stakeholders
• Experience operating within QuickBooks or similar ERP/accounting systems

• Deep knowledge of custom cabinetry manufacturing processes, materials, and finishes
• Strong experience building and reporting on KPIs and operational dashboards
• Experience with ERP systems (QuickBooks preferred), workflow optimization, and job costing
• Strong understanding of Lean Manufacturing / continuous improvement methodologies
• Ability to balance hands-on operational leadership with strategic planning

• Strong, visible leader with a hands-on, shop-floor presence
• Proven ability to build and lead cross-functional teams
• Data-driven decision maker with strong business acumen
• Executive presence with the ability to communicate effectively with the CEO, Board, and frontline teams

The ideal candidate mirrors a background similar to the attached resume, including:

• Extensive experience transforming manufacturing operations into efficient, high-quality, and profitable environments
• Leadership of multi-site or complex production operations with 100+ employees
• Deep expertise in custom millwork, cabinetry, and architectural projects requiring precision craftsmanship
• Proven success implementing ERP systems, Lean methodologies, and KPI-driven performance management
• A leadership style that combines strategic thinking with hands-on execution and team development