Digital PR & Social Media Associate

Role Overview We are seeking a results-driven and highly motivated Digital Sales & Marketing Executive to lead our online sales growth. This role combines digital marketing, eCommerce management, and direct customer engagement to drive revenue through our online platforms. --- Key Responsibilities - Manage and grow all company social media platforms (Facebook, Instagram, TikTok, etc.) - Handle daily posting, content creation, and audience engagement - Respond to customer inquiries promptly across all digital channels - Convert online inquiries into actual sales - Manage and update the company eCommerce website (products, pricing, promotions) - Monitor online orders and ensure smooth fulfillment coordination - Develop and execute digital marketing campaigns and promotions - Analyze performance metrics and optimize campaigns for better results - Maintain strong online customer relationships and brand reputation --- Benefits Key Requirements - Proven experience in digital marketing and online sales - Strong understanding of social media platforms and trends - Experience managing eCommerce platforms/websites - Excellent communication and customer handling skills - Sales-oriented mindset with ability to close deals - Basic graphic design or content creation skills is an added advantage - Self-driven, organized, and results-focused --- Key Performance Indicators (KPIs) - Online sales revenue growth - Customer response time and conversion rate - Social media engagement and growth - Website performance and order volumes