Intern

NeueHealth is a value-driven healthcare company grounded in the belief that all health consumers are entitled to high-quality, coordinated care. By uniquely aligning the interests of health consumers, providers, and payors, we help to make healthcare accessible and affordable to all populations across the ACA Marketplace, Medicare, and Medicaid.

NeueHealth delivers clinical care to health consumers through our owned clinics – Centrum Health and Premier Medical – as well as unique partnerships with affiliated providers across the country. We also enable providers to succeed in performance-based arrangements through a suite of technology and services scaled centrally and deployed locally. Through our value-driven, consumer-centric approach, we are committed to transforming healthcare and creating a better care experience for all.

Centrum Health, a part of NeueHealth, is seeking a Business Operations Intern for the summer.  

Responsibilities

• Manage large amounts of inbound and outbound calls promptly
• Follow communication “scripts” when handling different topics
• Identify customers’ needs, clarify information, research every issue, and provide solutions and/or alternatives
• Build sustainable relationships and engage patients by taking the extra mile
• Keep records of all conversations in our call center database in a comprehensible way
• Frequently attend educational seminars to improve knowledge and performance level
• Projects as assigned

REQUIREMENTS

• Currently pursuing an Undergraduate degree
• High-level of computer literacy

ATTRIBUTES

• You have a strong interest in the Healthcare Industry.
• You enjoy working in a collaborative environment.
• You are detail oriented and produce high quality work.
• You are a self-starter and ready to learn!