Director of School Operations & Growth

We’re looking for a business-minded, results-driven leader to own the overall performance of one of our early childhood education schools.

While this is an education environment, you do not need to come from early childhood education to be successful.

If you know how to run an operation, lead and develop people, drive growth, create exceptional customer experiences, and build a high-performing culture, we want to hear from you.

As School Director, you are the general manager and community leader of your school — with ownership of your people, operations, P&L, enrollment growth, customer experience, quality, and overall business results.

• Own P&L, revenue, enrollment, labor, expenses, and key performance indicators.
• Use business and operational data to identify opportunities and drive measurable improvement.
• Lead enrollment, occupancy, retention, and local growth strategies.
• Partner with Marketing and community organizations to increase awareness and demand.

• Lead, coach, and develop a high-performing team.
• Establish clear expectations, priorities, and accountability.
• Build an engaged culture and develop future leaders.
• Lead teams effectively through change.

• Create an exceptional experience that builds trust, loyalty, and long-term relationships with families.
• Serve as a visible leader and build strong relationships throughout the local community.
• Use customer feedback to continuously improve the experience.

• Ensure safe, efficient, and compliant school operations.
• Maintain accountability for quality, facilities, safety, risk mitigation, and operational readiness.
• Partner with education leaders to ensure strong program execution.
• Continuously identify opportunities to improve performance and results.

You may come from early childhood education — or your leadership experience may come from another customer-focused industry, including:

What matters most is your ability to:

• Lead and develop people
• Own business and financial results
• Understand P&L, KPIs, labor, and operational metrics
• Drive growth and customer loyalty
• Make data-informed decisions
• Solve problems and improve performance
• Build a high-performing, accountable culture

• Bachelor’s degree preferred, or equivalent combination of education and experience.
• Leadership experience in operations, general management, customer experience, business management, or a related field.
• Experience leading teams with accountability for business and operational results.
• Early childhood experience is valued, but not required for candidates with strong transferable leadership experience.
• Must meet applicable state licensing and regulatory requirements.