Desk Clerk - Transbay 2 West ( Part Time Weekend Swing)

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Quick Summary

Overview

Job Summary: The Desk Clerk is responsible for maintaining safety and security of the building for all tenants. This position involves extensive interaction with staff, tenants, vendors,

Technical Tools

Other

Sign-in all visitors who enter and leave building in compliance with Property Management’s Policies and Procedures as well as applicable House Rules
Communicate all problems that occur after hours to the proper staff
Update the daily log and/or other front desk forms

Responsibilities

~1 min read

→Sign-in all visitors who enter and leave building
→Monitor all exits via surveillance footage + foot patrol of building during shift
→Update the daily log in detail to pass on information
→Report House Rules violations to the Property Manager
→Take initiative in calling 911 or non-emergency police per protocol and report all building emergencies to the On Site Manager, Property Manager and/or Property Supervisor
→Write up incident report and route to proper staff per protocol
→Respond to all building emergencies in the absence of On Site Manager, Property Manager or Property Supervisor
→Maintain orderliness of the front entrance, lobby, and adjoining rooms/areas

Other

→Embody organization values (respect & compassion, empowerment, teamwork)
→Contribute to a safe and pleasant work environment
→Follow policies, procedures, and safe work practices
→Other duties as assigned

Pleasant and professional manner
Takes initiative to problem solve
Good written and verbal communication skills
Ability to function under stressful circumstances
Willingness to do varied tasks
Calm disposition

Requirements

~1 min read

Ability to work with people of diverse social, economic, and ethnic backgrounds
Sensitivity to issues facing Family, homeless, disabled, and elderly populations
Excellent interpersonal skills

Prior experience with security and/or reception work
Excellent Customer Service Skills
Familiarity with Microsoft Outlook, Word and Excel programs
Bilingual in English and Chinese, Russian, and/or Spanish languages

EQUAL OPPORTUNITY EMPLOYER
Chinatown Community Development Center (CCDC) is an equal opportunity employer. We are committed to building a diverse and inclusive workplace and do not discriminate on the basis of race (includes hairstyle and hair texture), color, religion (includes dress and grooming practices), age, sex (including pregnancy, childbirth, breastfeeding or related medical condition and reproductive health decision making), national origin (includes language restrictions), ancestry, citizenship, disability, medical condition (cancer or genetic characteristic), genetic information or characteristic, marital status, sexual orientation, gender identity or expression, veteran or military status, or participation in an EEO protected activity or any other characteristic protected by federal, state, or local law.

SAN FRANCISCO FAIR CHANCE ORDINANCE
All final candidates will undergo a background check. For certain positions this will include a fingerprint check. Qualified applicants with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.