ICT Consultant

Catalytic IT is looking for an ICT consultant (technical).

We’re looking for personable IT people - no back room people here. Can you explain technical concepts to non-technical people? Can you hold a conversation with someone you’ve just met for the first time. Are you the kind of person who can debate the merits of Proxmox vs Hyper-V? Do you know why we change minimum basic rates on Wi-Fi? Do you have drive and determination, and are you 100% committed to great customer experience?   Do you share a passion for good coffee?  Then you may well be who we’re looking for.

This is not an entry level role, we expect that you’ll have some experience - sorry this is not the role for career transitioners. While we invest in building our team up, you need to have a very solid foundation on which to build - typically several years in an MSP or in an infrastructure role at a corporate.

This role is being re-advertised, so previous applicants need not apply.

To get started, here's some things that will help you stand out:

• Previous MSP experience (particularly education experience)
• Strong technical capability (broad is good, but you have an area you love)
• You love sharing your knowledge
• Certs are great, or show us you know your stuff!
• Did we mention strong technical capability?

We’ve Great Place to Work certified and have a strong focus on our organisational culture. Additionally, our team was named one of the Best Technology Workplaces in Australia for 2025. A few of the initiatives that we’ve got in place at Catalytic IT, include:

• 20% time - we aim to ensure our team are not regularly booked for more than 80% of their time, leaving the other 20% of their time free to promote professional and personal development, passion projects, and administrative catch-up
• Heavy investment in training - individualised training plans, allocation of time for training, regularly paying for training & conferences, etc. Training is our second largest operating expense, after wages and superannuation.
• Day off a month - we ensure all staff have access to a long weekend every month - because they’re great!
• High class toolset - MacBook Pro, iPad, iPhone, any tools they need or want to make their jobs easier
• Monthly technical training night - we get the team back in house at least once a month to cover off a technical topic in more detail, with food & drinks provided
• Minimise overtime - the majority of our team do not work overtime; we try to keep it family friendly!
• Staff discount - staff can purchase at cost price anything they need
• Team building events which run multiple times per annum

We form partnerships with our customers and are trusted, strategic advisors rather than transactional partners. If you want to be able to truly influence the direction of your customers, and be able to offer good advice that is free from pressure to sell kit, we might be a great fit for you.

We'd love to hear from you if you're interested - reach out for a confidential chat.