Job ID #31985: Business Development Officer - Small Business

Contribute to the City of Hamilton, one of Canada’s largest cities - home to a diverse and strong economy, an active and inclusive community, a robust cultural and dining scene, hundreds of kilometers of hiking trails and natural beauty just minutes from the downtown core, and so much more. Join our diverse team of talented and ambitious staff who embody our values of sensational service, courageous change, steadfast integrity, collective ownership and being engaged empowered employees. Help us achieve our vision of being the best place to raise a child and age successfully. #BeTheReason

• Job ID #31985: Business Development Officer - Small Business
• Union: Non-Union
• Job Description ID #: 6207
• Close date: Interested applicants please submit your application online at www.hamilton.ca/city-council/jobs-city
  by 4:00 p.m. on Wednesday May 27, 2026
• Duration: 18 months
• Vacancy type: This posting is for an existing vacancy 
• Internal applicants should apply with your work e-mail address. External applicants are considered only after the internal posting process has been completed. Only applicants chosen for an interview will be contacted.
  

BUSINESS DEVELOPMENT OFFICER – SMALL BUSINESS

SUMMARY OF DUTIES

Reporting to the Program Lead, Hamilton Business Centre, the Business Development Officer will support the overall Hamilton Business Centre program.  Work with new or expanding businesses to access information and resources needed to help them grow or scale-up.  Assist with business registrations and deliver general presentations about entrepreneurship.

The Business Development Officer will support Core programming for the Hamilton Business Centre team including consulting services, delivering training sessions, public presentations and outreach.  Provide support for general inquiries, event planning/ management and contact management.

GENERAL DUTIES

Assist the Program Lead, Business Advisors and support staff with development, administration and implementation of programs and services offered by the Small Business Enterprise Centre and department.

Promote and market small business opportunities within the City of Hamilton.

Attend trade shows as a City representative, market and pursue business opportunities on behalf of the City.

Provide support to businesses and individuals from within and/or outside the City with demographic, statistical and other economic forecasting information related to all economic activity.

Respond to information requests from entrepreneurs, partners, and the business community related to business start up and expansion needs including: awareness to municipal, federal and provincial licensing requirements, preliminary zoning information, market related research and knowledge of financial programs. Provide business plan feedback, guidance and direction as required.

Liaise with entrepreneurs, partners, consultants, lawyers, Chamber of Commerce, area municipalities and City staff to address business and development issues.

Monitor and examine market conditions and emerging trends that may affect current and potential businesses; provide recommendations for appropriate action.

Maintain record of contacts and generated activities.

Provide recommendations for targeting specific business sectors based on current environment.

Initiate and champion special projects related to development such as sector related marketing, tax business analysis and related programs.

Prepare reports and make presentations to entrepreneurs, partners, stakeholders, Chamber of Commerce and other groups as required.

Perform other duties as assigned which are directly related to the responsibilities of the position.

Works in accordance with the provisions of applicable Health and Safety legislation and all City of Hamilton corporate and departmental policies and procedures related to Occupational Health and Safety.

QUALIFICATIONS

1. Proven knowledge in business development and marketing normally acquired through the completion of a University Degree in Commerce, Business, Economics or other related discipline or an equivalent combination of education and relevant work experience.
2. Demonstrated experience working in the economic development/small business field.
3. Eligibility for Certified Economic Development accreditation.
4. Must have excellent verbal and written communication skills. Demonstrated ability to relate effectively with peers, all levels of management, business clients, council and the media.
5. Ability to manage, supervise and balance a number of projects simultaneously while meeting deadlines.
6. Ability to work independently as well as part of an interdisciplinary team
7. Provision of a vehicle for use on the job.
8. Must possess a valid Class "G" Driver's Licence.
9. Working knowledge of Microsoft Word, Excel, PowerPoint and database software applications.

THIS POSITION REQUIRES A VALID CLASS "G" DRIVER'S LICENCE AND PROOF THEREOF IS REQUIRED AFTER HIRE.

SALARY: Salary Grade 4

$ per annum

HOURS: 35 per week

THE INCUMBENT SHALL COMPLY WITH ALL HEALTH AND SAFETY POLICIES AND PRACTICES FOR THIS POSITION AND THE WORKPLACE.

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Disclaimer:

Be advised that Human Resources frequently audits resumes of internal/external applicants to ensure/validate information provided is consistent and trustworthy. Falsification of information provided at any time throughout the recruitment process may be grounds for disqualification, and for internal applicants, subject to discipline up to and including termination.

Terms:

The City is an equal opportunity employer that is committed to inclusive, barrier-free recruitment and selection processes. Consistent with our Values and Corporate Culture Pillars, the City of Hamilton is committed to providing equitable treatment to all with respect to barrier-free employment and accommodation without discrimination. The City will provide accommodation for applicants in all aspects of the hiring process, up to the point of undue hardship.  If you have an accommodation need, please contact Human Resources as soon as possible to make appropriate arrangements.