Medical Records Processing Specialist

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OtherDocument Processing Specialist

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Quick Summary

Overview

Who We Are: With a diverse team of more than 800 people, HealthMark is set apart by our culture, commitment to excellence, and dynamic contributors. We believe in fostering growth,

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OtherDocument Processing Specialist

What We Offer

~1 min read

✓A collaborative and supportive work environment that values your ideas

✓Opportunities for professional development and career advancement

✓Competitive benefits, including medical, dental, and vision insurance, 401k matching, remote opportunities, paid time off, and a paid volunteer day of your choice

✓The chance to make an impact in the health information field every day

Entry-level job duties include, but are not limited to:

Processing medical record requests
Effectively answering 30-40 calls per day on average for customer requests
High volume and fast-paced environment
Reports directly to the Processing Manager
Assist as needed in overflow processing due to high volume issues and/or coverage issues
Abide by HIPAA guidelines while ensuring the confidentiality of PHI
Maintain a consistent schedule by processing all requests within 24-48 hours of receipt for assigned accounts
Provide feedback regarding request volume and perceived issues
Monitors incoming requests received through various means
General office duties

Fast learner
Dependable
Quick worker
Team player
Positive attitude
Someone who strives to do more

Note: This job description is intended to provide a general overview of the position and does not encompass all job-related responsibilities and requirements. The responsibilities and qualifications may be subject to change as the needs of the organization evolve.