Agile Program Director

• Excellent communication and interpersonal skills, with the ability to effectively collaborate with stakeholders at all levels.
• Results oriented.    
• 6+ years in Agile delivery, with 2+ years in a program-level facilitation or coaching role (e.g., RTE, Senior Scrum Master).
• Experience managing Scrum Masters or Agile team coaches.
• Proven experience facilitating PI Planning and ART‑level ceremonies in SAFe.
• Demonstrated proficiency with ART/Program Kanban, dependency and risk management (ROAM), and flow/predictability metrics
• Proficiency with Agile ALM tools (Azure DevOps, Jira) and virtual collaboration platforms.
• Strong communication, coaching, and stakeholder management skills.

ADDITIONAL PREFERRED EXPERIENCE:

• Certified SAFe® Release Train Engineer (RTE) or SAFe® Program Consultant (SPC).
• Experience in healthcare IT and familiarity with privacy/regulatory requirements.
• Working knowledge of DevOps/CALMR and Continuous Delivery Pipeline.

• →ART Facilitation & Cadence
  • →Plan and facilitate PI Planning including readiness (content, logistics) and execution, driving alignment to a shared mission, vision, and committed PI Objectives
  • →Lead ART Syncs to surface cross‑team dependencies, progress, scope adjustments, and impediments; time‑box and coordinate effective meet‑afters
  • →Orchestrate System Demos each iteration and the Inspect & Adapt (I&A) event, including quantitative/qualitative assessment and the structured problem‑solving workshop.
• →Flow, Transparency & Reporting
  • →Operate and continuously improve the Program Kanban, apply WIP limits, and optimize the flow of Features/Capabilities across the ART using SAFe Flow Metrics (distribution, velocity, time, load, efficiency, predictability) 
  • →Track and improve the ART Predictability Measure using team and ART PI Objectives (business value) and report outcomes
  • →Support budget and delivery reporting for the ART, ensuring transparency and data-driven decision making.
  • →Facilitate risk management using ROAM and maintain program risks through to resolution.
• →Collaboration & Partnership
  • →Partner with Product Management (who owns scope/backlog) and Engineering to ensure backlog readiness, prioritization, and alignment.
  • →Collaborate with business owners and stakeholders to surface dependencies and drive cross-team coordination.
• →DevOps & Continuous Delivery
  • →Champion SAFe’s CALMR DevOps approach and support the maturation of the ART’s Continuous Delivery Pipeline.
• →People Leadership
  • →Manage, coach, and develop Scrum Masters, fostering a culture of servant leadership and continuous improvement.
  • →Support Scrum Masters in removing impediments and optimizing team performance.
• →Coach leaders and teams in Lean‑Agile practices
  • →Coach Scrum Masters/Team Coaches, POs, Business Owners, stakeholders, and leaders on SAFe principles and servant leadership; foster a culture of relentless improvement and Built‑In Quality
  • →Promote a data‑informed mindset using SAFe’s Measure & Grow domains (Outcomes, Flow, Competency) to guide improvement actions
• →Compliance-
  • →Support delivery in regulated healthcare settings (e.g., HIPAA/PHI), leveraging SAFe patterns for continuous compliance.