Credit Counselor- Full Time

We are a nationally recognized, award-winning non-profit dedicated to helping people take control of their finances and get out of debt through counseling and education. We’ve been named Top Places to Work 2022 winner and received the BBB Award in 2021 & 2022.

As a Credit Counselor, you'll provide support to people across the country facing financial crises, credit challenges, or debt issues. You’ll help clients gain a clear understanding of their situation and guide them toward the best possible solutions. We’re hiring remote credit counselors with flexible hours, including Saturdays.

• Comfortable and professional on the phone—strong telephone skills are a must
• Proven ability to build and maintain customer relationships
• Background in customer service and handling client needs with care
• Clear, concise communication skills, both written and verbal
• Sales experience and a drive to meet or exceed goals

Monday through Friday, 2:00- 10:00pm EST. Initial training will also be conducted with this schedule.

• Hard Wired internet. This means you can use an ethernet cable to connect to a modem. 
• Internet speed requirement of 2000 Mbps for single person residence, and 400 Mbps for residence with 2 or more people

• Remote work from home is not a replacement for caregiving, children, or elder care. You are unable to to be a primary caregiver during working hours.